This computer is not runing genuine windows (but it is genuine)

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  The common cause for these mismatches is a faulty Intel Rapid Storage Tech driver

  Download and install the latest version from....

  http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=21730&lang=eng&iid=dc_rss

  then run another MGADiag report and post the results.

  Friday, August 17, 2012 8:15 PM

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  apparently this laptop does not meet the minimum requirements to install those drivers. not sure what Intel Rapid Storage Tech driver are or are they even needed?  anyways they wont install.  any other ideas?

  Friday, August 17, 2012 8:46 PM

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  First try this.

  Open Windows Explorer and navigate to the C:\Windows\System32 folder. find the Catroot2 folder there, and right-click on it - select Properties.

   

  In the General tab, clear the box beside 'Read-only (Only.....' by clicking in it until it's empty (it cycles around three values)

   

  Click Apply.

  Accept any warnings that come up - if you get a 'Ignore/Ignore All/Try again' option, pick 'Ignore all' 

   

  Once complete (may be almost instantaneous),

   

  reboot, and run another MGADiag report.       

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, August 17, 2012 8:57 PM

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  I cleared the read only box and rebooted and ran MGADiag again. results posted.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-HYC3Y-T6M6F-XD2R8
  Windows Product Key Hash: sNJ+v3d2dK18A7No2yzmYmOHlR4=
  Windows Product ID: 00426-437-2889787-85901
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {05779A98-0E9C-4D9E-A847-D4AB81F95B6D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{05779A98-0E9C-4D9E-A847-D4AB81F95B6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XD2R8</PKey><PID>00426-437-2889787-85901</PID><PIDType>5</PIDType><SID>S-1-5-21-2202659200-2429333272-4076405871</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7743AD1</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC0WW (2.20 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080616000000.000000+000</Date></BIOS><HWID>ACC43B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>127694306053D86</Val><Hash>Tb7bqUzBERSpIAiDx0dZ7DJyFk8=</Hash><Pid>89388-707-4217106-65613</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00170-437-288978-01-1033-7600.0000-1802011
  Installation ID: 022214991846261825673943184631421323313366748692591634
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: XD2R8
  License Status: Licensed
  Remaining Windows rearm count: 5
  Trusted time: 8/17/2012 2:52:52 PM

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 8:14:2012 14:15
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys

  
  HWID Data-->
  HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEAJJRcOrGtsFRGgy4IgIUALRqfAkRY0Gy1uVWCUCQMRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   LENOVO  TP-7L  
    FACP   LENOVO  TP-7L  
    HPET   LENOVO  TP-7L  
    BOOT   LENOVO  TP-7L  
    MCFG   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    ECDT   LENOVO  TP-7L  
    TCPA   LENOVO  TP-7L  
    SLIC   LENOVO  TP-7L  
    ASF!   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  

  Friday, August 17, 2012 9:55 PM

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  OK -

  Please  run the following commands in an Elevated command prompt window, and copy/paste the results to your reply, together with a new MGADiag report.

   

  NET START CRYPTSVC

  SC QC CRYPTSVC

  SC QUERYEX CRYPTSVC

   

   

   Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

                   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, August 17, 2012 10:10 PM

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  OK here are the results.

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\Windows\system32>NET START CRYPTSVC
  The requested service has already been started.

  More help is available by typing NET HELPMSG 2182.

  
  C:\Windows\system32>
  C:\Windows\system32>SC QC CRYPTSVC
  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: CRYPTSVC
          TYPE               : 20  WIN32_SHARE_PROCESS
          START_TYPE         : 2   AUTO_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k NetworkService
          LOAD_ORDER_GROUP   :
          TAG                : 0
          DISPLAY_NAME       : Cryptographic Services
          DEPENDENCIES       : RpcSs
          SERVICE_START_NAME : NT Authority\NetworkService

  C:\Windows\system32>
  C:\Windows\system32>SC QUERYEX CRYPTSVC

  SERVICE_NAME: CRYPTSVC
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1592
          FLAGS              :

  C:\Windows\system32>
  C:\Windows\system32>

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-HYC3Y-T6M6F-XD2R8
  Windows Product Key Hash: sNJ+v3d2dK18A7No2yzmYmOHlR4=
  Windows Product ID: 00426-437-2889787-85901
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {05779A98-0E9C-4D9E-A847-D4AB81F95B6D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{05779A98-0E9C-4D9E-A847-D4AB81F95B6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XD2R8</PKey><PID>00426-437-2889787-85901</PID><PIDType>5</PIDType><SID>S-1-5-21-2202659200-2429333272-4076405871</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7743AD1</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC0WW (2.20 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080616000000.000000+000</Date></BIOS><HWID>ACC43B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>127694306053D86</Val><Hash>Tb7bqUzBERSpIAiDx0dZ7DJyFk8=</Hash><Pid>89388-707-4217106-65613</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00170-437-288978-01-1033-7600.0000-1802011
  Installation ID: 022214991846261825673943184631421323313366748692591634
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: XD2R8
  License Status: Licensed
  Remaining Windows rearm count: 5
  Trusted time: 8/17/2012 3:33:41 PM

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 8:14:2012 14:15
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys

  
  HWID Data-->
  HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEAJJRcOrGtsFRGgy4IgIUALRqfAkRY0Gy1uVWCUCQMRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   LENOVO  TP-7L  
    FACP   LENOVO  TP-7L  
    HPET   LENOVO  TP-7L  
    BOOT   LENOVO  TP-7L  
    MCFG   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    ECDT   LENOVO  TP-7L  
    TCPA   LENOVO  TP-7L  
    SLIC   LENOVO  TP-7L  
    ASF!   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  

  
  

   

  Friday, August 17, 2012 10:35 PM

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  Just when I think I've got a handle on this set of errors, it throws a curve-ball at me!

  I wonder....

  Please try this set of drivers - your machine is older than we usually deal with here, so it may be more appropriate.

  http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Rapid+Storage+Technology+(Intel%c2%ae+RST)&lang=eng

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, August 17, 2012 10:53 PM

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  not sure what to do here. there are 4 downloads available, none of which are for win 7 ( installed on my computer).  do I download all 4 or just one? discription looks the same for all 4!

  Friday, August 17, 2012 11:42 PM

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  Oooops - sorry about that!

  see if this tool gives you better ID for required drivers.....

  http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18498&ProdId=861

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, August 18, 2012 12:01 AM

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  ok, I think i am lost!  That last chip utility identifier says i have pm965 chipset. i am not sure what that info is for? 

  Below is the page with the files you asked me to update.  I am not sure which file or files do i need to update? note: none are for win 7.

  <//td><//tr>

  • Home ›
  • Download Center ›
  • Search Results ›
  • Home ›
  • Download Center ›
  • Search Results ›
  • Download Details

  

  

  <form action="Detail_Desc.aspx" id="language-selector" method="post" name="frmLanguage"><fieldset>Select a language
  
  <select class="url-select" id="selectLang1" jQuery1345249470854="3" name="lang" style="display:inline-block;"><option value="eng">English</option><option value="deu">Deutsch</option><option value="spa">Español - América</option><option value="fra">Français</option><option value="ita">Italiano</option><option value="por">Português - Brasil</option><option value="rus">Русский</option><option value="zht">繁體中文</option><option value="zho">简体中文</option><option value="jpn">日本語</option><option value="kor">한국어</option></select> </fieldset> <input class="selected-language" id="ctl00_body_selLang" name="ctl00$body$selLang" type="hidden" value="eng" /> <input id="ctl00_body_intjs_hidden" name="ctl00$body$intjs_hidden" type="hidden" /> <input id="ctl00_body_page_title" name="ctl00$body$page_title" type="hidden" /> <input class="jsonurl" id="hdn_jsonurl" name="ctl00$body$hdn_jsonurl" type="hidden" /> <input class="emailfriendurl" id="emailfriend_url" name="ctl00$body$emailfriend_url" type="hidden" value="http://www-origin.intel.com/sites/sitewide/en_US/emailfriend.htm" /> <input class="cultureclass" id="culturevalue" name="ctl00$body$culturevalue" type="hidden" value="en_US" /> </form><form action="Detail_Desc.aspx" id="language-selector" method="post" name="frmLanguage"></form><form action="Detail_Desc.aspx" id="language-selector" method="post" name="frmLanguage">

  Intel® Matrix Storage Manager

  Available Downloads

  (Which file should I download?)

  ---

  <//td><//tr>

  File name: f6flpy3288.zip	Version: 8.8.0.1009		Download
  Date: 03/13/2009	Status: Previously released
  Size: 0.19 MB	Language: English
  Operating Systems: Windows Server 2003 *, Windows Vista *, Windows XP *
  File name: f6flpy6488.zip	Version: 8.8.0.1009		Download
  Date: 03/13/2009	Status: Previously released
  Size: 0.22 MB	Language: English
  Operating Systems: Windows Server 2003 *, Windows Vista *, Windows XP *
  File name: IATA88ENU.exe	Version: 8.8.0.1009		Download
  Date: 03/13/2009	Status: Previously released
  Size: 6.75 MB	Language: English
  Operating Systems: Windows Server 2003 *, Windows Server 2003 Enterprise x64 Edition*, Windows Server 2003 Standard Edition*, Windows Server 2003 Standard x64 Edition*, Windows Server 2008 *, Windows Vista *, Windows Vista 32*, Windows Vista 64*, Windows XP Home Edition*, Windows XP Media Center Edition*, Windows XP Professional x64 Edition*, Windows XP Professional*
  File name: IATA88CD.exe	Version: 8.8.0.1009		Download
  Date: 03/13/2009	Status: Previously released
  Size: 22.44 MB	Language: Multi language
  Operating Systems: Windows Server 2003 *, Windows Server 2003 Enterprise x64 Edition*, Windows Server 2003 Standard Edition*, Windows Server 2003 Standard x64 Edition*, Windows Server 2008 *, Windows Vista *, Windows Vista 32*, Windows Vista 64*, Windows XP Home Edition*, Windows XP Media Center Edition*, Windows XP Professional x64 Edition*, Windows XP Professional*

  Read Me  (txt)

  Release Notes  (htm)

  Detailed Description

  ---

  The files below contain the Intel® Matrix Storage Manager. This record also includes downloadable F6 floppy configuration utilities (32-bit and 64-bit). These utilities create floppy disks containing the RAID driver files to be used during the installation of Microsoft* Windows*.
  
  This driver provides support for high-capacity & fault-tolerant Serial ATA (SATA) RAID 5 arrays and high-performance & fault-tolerant SATA RAID 10 arrays on select Intel® 4 Series, 3 Series, 965, 975X, 955X and 945 chipset-based platforms. It provides support for high-performance SATA RAID 0 arrays & redundant SATA RAID 1 arrays on select Intel® 4 Series, 3 Series, 965, 975X, 955X, 945, 925, 915 chipset-based platforms. It also provides AHCI support on select Intel® 4 Series, 3 Series, 965, 975X, 955X, 945, 925 and 915 chipset-based platforms, as well as on Mobile Intel® 915/910 chipset-based platforms.
  
  Note: Intel® RAID Technology requires the Intel® ICH9R/ICH9M-E/ICH10R SATA RAID controller hub, Intel® 82801HR I/O controller hub (ICH8R), Intel® 631xESB/632xESB I/O controller hub, Intel® 82801GR/GH I/O controller hub (ICH7R/DH), Intel® 82801FR I/O controller hub (ICH6R).
  
  DISCLAIMER: This software is provided by Intel only for the convenience of its customers. THIS SOFTWARE IS PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER, INCLUDING ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE. This software is furnished under license and may only be used or copied in accordance with the terms of the license. The software is subject to change without notice. Intel assumes no responsibility or liability for any errors, incompatibility issues, inoperability or inaccuracies that may appear in this software.
  
  See the Installation Instructions page for a list of system requirements and considerations.
  
  Note: Before installing this application or requesting technical support from Intel, it is suggested that you first contact your system manufacturer. They may provide software which is specifically configured for your system.

  This download is valid for the product(s) listed below.

  Intel® Rapid Storage Technology (Intel® RST)

  </form>

  Saturday, August 18, 2012 12:29 AM

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  The file you want is the IATA88ENU.exe version - from http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/17412/eng/IATA88ENU.exe&lang=eng&Dwnldid=17412&ProductID=2101&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Rapid+Storage+Technology+(Intel%c2%ae+RST) (if the link works!)

  download it, and run it - it will take a couple of minutes to install (hopefully!)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, August 18, 2012 8:44 AM

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  Try the drivers from here (all manufacturers use the same basic Intel drivers).

  Download the Intel Rapid Storage Drivers from here:
   
  http://bit.ly/xmcovN
   
   You’ll need the set for the x64 (64-bit) platform on Win7.
   
  Once complete, please reboot twice, then post another MGADiag report.
   
  Good Luck!

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

  • Proposed as answer by Noel D PatonModerator Saturday, August 18, 2012 3:00 PM
  • Marked as answer by Noel D PatonModerator Sunday, August 26, 2012 1:12 AM

  Saturday, August 18, 2012 1:55 PM

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  ok installed the drivers and here is anouther MGADiag report.

  hope that fixes it!

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-HYC3Y-T6M6F-XD2R8
  Windows Product Key Hash: sNJ+v3d2dK18A7No2yzmYmOHlR4=
  Windows Product ID: 00426-437-2889787-85901
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {05779A98-0E9C-4D9E-A847-D4AB81F95B6D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{05779A98-0E9C-4D9E-A847-D4AB81F95B6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XD2R8</PKey><PID>00426-437-2889787-85901</PID><PIDType>5</PIDType><SID>S-1-5-21-2202659200-2429333272-4076405871</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7743AD1</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC0WW (2.20 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080616000000.000000+000</Date></BIOS><HWID>ACC43B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>127694306053D86</Val><Hash>Tb7bqUzBERSpIAiDx0dZ7DJyFk8=</Hash><Pid>89388-707-4217106-65613</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00170-437-288978-01-1033-7600.0000-1802011
  Installation ID: 022214991846261825673943184631421323313366748692591634
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: XD2R8
  License Status: Licensed
  Remaining Windows rearm count: 5
  Trusted time: 8/18/2012 7:33:14 AM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 8:14:2012 14:15
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEAJJRcOrGtsFRGgy4IgIUALRqfAkRY0Gy1uVWCUCQMRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   LENOVO  TP-7L  
    FACP   LENOVO  TP-7L  
    HPET   LENOVO  TP-7L  
    BOOT   LENOVO  TP-7L  
    MCFG   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    ECDT   LENOVO  TP-7L  
    TCPA   LENOVO  TP-7L  
    SLIC   LENOVO  TP-7L  
    ASF!   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  
    SSDT   LENOVO  TP-7L  

  Saturday, August 18, 2012 2:35 PM

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  That appears to have solved it.

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

  Saturday, August 18, 2012 2:49 PM

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  Thanks, Colin

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, August 18, 2012 2:59 PM

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