Windows Vista Ultimate initailly was working fine, activated and validated as genuine...
Has system board failure with HP Laptop, set it in under warranty, they fixed it. I was able to re-activate and validate as genuine through phone activation. However, I then realized that HP put in a system board that didn't support the Blue Tooth capability I had... So, back went the Laptop for correction of wrong hardware. Got it back this Tuesday (May 29). Was able to re-activate the software, however I cannot get it to validate as genuine!!! I get the stupid meaningless error 0xC004C4A6.
This is a valid copy of Windows Vista Ultimate that was purchased as a FULL version from Best Buy.
I have spent 8+ hours on the @#!*% problem with numerous Microsoft personnel with no results! I have tried re-entering the Product ID and contacting the activation group and re-activate via the telephone using SLUI 4. All works fine... However, I still get the same error regarding genuine validation.
I have sent in several support requests via email and NO Response yet. If talked with the Microsoft Genuine Validation support group they can't solve the problem and there only suggestion is to send an email support request as this is the ONLY means of support at this time. This is outrageous!
Here is the results for the Microsoft Genuine Advantage Diagnostic Tool (1.7.0010.0)
I would appreciate any suggestions that would get this resolved... as it's very frustrating!
Thanks,
LFD
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0x0
Windows Product Key: *****-*****-HV7BC-8M6WG-WM4CT
Windows Product Key Hash: FEnL1rmy9AmEJd3vzYre/hnBQuM=
Windows Product ID: 89580-447-3885211-71274
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: 246b94b7-2f0f-4295-a6b0-f85b20ffe975
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002
Browser Data-->
Proxy settings: N/A
User Agent:
Default Browser: Failed to get browser name.
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>246b94b7-2f0f-4295-a6b0-f85b20ffe975</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-WM4CT</PKey><PID>89580-447-3885211-71274</PID><PIDType>5</PIDType><SID>S-1-5-21-4143541308-827795589-418306431</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP PAVILION DV6000 (RD167AV#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32M1 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070426000000.000000+000</Date></BIOS><HWID>9C313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>3F445DCF51AFA60</Val><Hash>2oFRGgxNMH2091JtxZCM2+6hGyM=</Hash><Pid>81609-304-2495521-62501</Pid><PidType>10</PidType></Product><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>94780DC7465970C</Val><Hash>9DrCVBxj1tWZsDWYjEVqTACumdU=</Hash><Pid>81606-902-7738872-64207</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
