locked
Pop-up warning when the installation is genuine RRS feed

  • Question

  • I am running Windows XP Home, SP3.

    I have installed MSE and the necessary plug-ins for Firefox. I keep getting the warning about 30 days even though this report shows my installation is genuine. Is there more I need to do?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2R4CP-66GYT-F7FXM
    Windows Product Key Hash: pIMJ6sBIBF4AIKWClxLXxcFQC2s=
    Windows Product ID: 76477-OEM-2144897-75640
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {72A68251-3D95-4C55-B045-2699AC6CD286}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{72A68251-3D95-4C55-B045-2699AC6CD286}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F7FXM</PKey><PID>76477-OEM-2144897-75640</PID><PIDType>3</PIDType><SID>S-1-5-21-1220945662-813497703-682003330</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7366</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.0</Version><SMBIOSVersion major="2" minor="5"/><Date>20071025000000.000000+000</Date></BIOS><HWID>2C963CF70184C07B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.540.0"/><File Name="WgaLogon.dll" Version="1.5.540.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57896</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13DDD:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Wednesday, June 27, 2012 2:47 PM

Answers

  • 1. Open the motherboard BIOS and set the date and time corrrectly.

    2. In Windows XP, set the region, date and time correctly.

    3. Visit Genuine Microsoft Software – Diagnostic Site and click on Start Diagnostics, then restart your PC.

    4. Please note the installed copy of Microsoft Office Professional Edition 2003 is non-genuine.  Please replace it with genuine Microsoft Office software.


    Carey Frisch


    Wednesday, June 27, 2012 3:49 PM
    Moderator

All replies

  • 1. Open the motherboard BIOS and set the date and time corrrectly.

    2. In Windows XP, set the region, date and time correctly.

    3. Visit Genuine Microsoft Software – Diagnostic Site and click on Start Diagnostics, then restart your PC.

    4. Please note the installed copy of Microsoft Office Professional Edition 2003 is non-genuine.  Please replace it with genuine Microsoft Office software.


    Carey Frisch


    Wednesday, June 27, 2012 3:49 PM
    Moderator
  • 1. The date and time are (and were) correct in the motherboard BIOS and in Windows.

    2. The diagnostic site is failing to recognise the two Firefox plug-ins that are already installed.

    3. I did not realise that the builder of my PC had installed an unauthorised copy of Office. A legitimate copy is on its way.

    Saturday, June 30, 2012 10:32 AM
  • "frank bookman" wrote in message news:be1500ed-00f0-48e8-860f-afed28d66038...

    1. The date and time are (and were) correct in the motherboard BIOS and in Windows.

    2. The diagnostic site is failing to recognise the two Firefox plug-ins that are already installed.

    3. I did not realise that the builder of my PC had installed an unauthorised copy of Office. A legitimate copy is on its way.

     
    2 - use IE or Chrome to access validation and the diagnostics (FF frequently barfs on it)
     
    when complete, post a new MGADiag report.
     
    What AV are you using? What other security software is installed?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 30, 2012 10:42 AM
    Moderator