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Windows 7 64bit Verification error RRS feed

  • Question

  • Hi, 

    Like a lot of people I have issues with my Windows 7. Its been installed for a few months and came with my PC bought online. New pc and new windows. Over the past few weeks I keep getting the message that Windows isnt genuine. I havent changed windows settings and the only other programme I have downloaded is quicktime. Unsure why this is happening. 

     

    Thanks. 

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-W27V2-XDGDM-BH79F

    Windows Product Key Hash: UidTEEwa1cRwoCK9RX0rXDIVMPM=

    Windows Product ID: 00359-OEM-8703494-64553

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {C1A6A012-4467-4161-B08D-9AFD23AD3ADB}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Skev\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{C1A6A012-4467-4161-B08D-9AFD23AD3ADB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BH79F</PKey><PID>00359-OEM-8703494-64553</PID><PIDType>3</PIDType><SID>S-1-5-21-157839331-4081377308-2681986685</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0802   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100824000000.000000+000</Date></BIOS><HWID>25DE3807018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00174-034-964553-02-2057-7601.0000-1682011

    Installation ID: 010414383920600091671241663296311032612660166640292322

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BH79F

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 21/09/2011 18:20:20

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:18:2011 10:37

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEA6GGAvE40cELiaziYEDNU8p48pP3eiKR7zu6sK44u

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 082410 APIC1744

      FACP 082410 FACP1744

      SRAT AMD   FAM_F_10

      HPET 082410 OEMHPET 

      MCFG 082410 OEMMCFG 

      OEMB 082410 OEMB1744

      SSDT A M I POWERNOW

     

     

    Wednesday, September 21, 2011 5:23 PM

Answers

  • "Skev" wrote in message news:946e78ef-6862-4081-b334-973cdb327487...

    License Status: Licensed

    What message is showing right now?  If this is an intermittant message you need to run the report when it is showing.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Hi,

     

    The message was up as I ran the tool.

    Its labelled "Windows Activation Technologies" and goes on to say "The computer is not running genuine windows" error message 0x8004fe21

     

    I ran the tool again with the error window in the background but i think its the same as last time

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-W27V2-XDGDM-BH79F

    Windows Product Key Hash: UidTEEwa1cRwoCK9RX0rXDIVMPM=

    Windows Product ID: 00359-OEM-8703494-64553

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     
     
    It looks to me as if you have nothing to worry about – it’s what is known as a ‘race condition’ where (probably) the AV is arguing with the Software Protection Service over ownership of files soon after the boot process.
    What AV are you using?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, September 22, 2011 8:05 PM
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:32 PM
    Wednesday, September 21, 2011 7:34 PM
    Moderator

All replies

  • License Status: Licensed

    What message is showing right now?  If this is an intermittant message you need to run the report when it is showing.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 5:25 PM
    Answerer
  • License Status: Licensed

    What message is showing right now?  If this is an intermittant message you need to run the report when it is showing.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Hi, 

     

    The message was up as I ran the tool. 

    Its labelled "Windows Activation Technologies" and goes on to say "The computer is not running genuine windows" error message 0x8004fe21

     

    I ran the tool again with the error window in the background but i think its the same as last time 

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-W27V2-XDGDM-BH79F

    Windows Product Key Hash: UidTEEwa1cRwoCK9RX0rXDIVMPM=

    Windows Product ID: 00359-OEM-8703494-64553

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {C1A6A012-4467-4161-B08D-9AFD23AD3ADB}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Skev\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{C1A6A012-4467-4161-B08D-9AFD23AD3ADB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BH79F</PKey><PID>00359-OEM-8703494-64553</PID><PIDType>3</PIDType><SID>S-1-5-21-157839331-4081377308-2681986685</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0802   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100824000000.000000+000</Date></BIOS><HWID>25DE3807018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00174-034-964553-02-2057-7601.0000-1682011

    Installation ID: 010414383920600091671241663296311032612660166640292322

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BH79F

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 21/09/2011 18:34:24

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:18:2011 10:37

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEA6GGAvE40cELiaziYEDNU8p48pP3eiKR7zu6sK44u

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 082410 APIC1744

      FACP 082410 FACP1744

      SRAT AMD   FAM_F_10

      HPET 082410 OEMHPET 

      MCFG 082410 OEMMCFG 

      OEMB 082410 OEMB1744

      SSDT A M I POWERNOW

     

     

    Wednesday, September 21, 2011 5:35 PM
  • Do a system restore to a point before the error appeared.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 6:06 PM
    Answerer
  • "Skev" wrote in message news:946e78ef-6862-4081-b334-973cdb327487...

    License Status: Licensed

    What message is showing right now?  If this is an intermittant message you need to run the report when it is showing.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Hi,

     

    The message was up as I ran the tool.

    Its labelled "Windows Activation Technologies" and goes on to say "The computer is not running genuine windows" error message 0x8004fe21

     

    I ran the tool again with the error window in the background but i think its the same as last time

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-W27V2-XDGDM-BH79F

    Windows Product Key Hash: UidTEEwa1cRwoCK9RX0rXDIVMPM=

    Windows Product ID: 00359-OEM-8703494-64553

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     
     
    It looks to me as if you have nothing to worry about – it’s what is known as a ‘race condition’ where (probably) the AV is arguing with the Software Protection Service over ownership of files soon after the boot process.
    What AV are you using?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, September 22, 2011 8:05 PM
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:32 PM
    Wednesday, September 21, 2011 7:34 PM
    Moderator
  • Well i did have Microsoft essentials thing, but i read somewhere this might be causing the issue so i un-installed it and now I have AVG free antivirus

    Wednesday, September 21, 2011 7:56 PM
  • There was an MSE issue involving copies of Windows purchased from the Microsoft Store, but that has been resolved for some time now.  AVG is more likely to cause an issue than MSE.  Norton is much more likely to cause issues than any of the AV suites.  And don't use registry cleaners.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 8:02 PM
    Answerer
  • Duh? MSE causing problems? - not AFAIK? - the issue was caused by faulty servers in the activation/validation area, and was unrelated to MSE, IIRC.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 21, 2011 8:14 PM
    Moderator
  • Yeah, I misremembered that one.  In fact it was my wife's system that was having an issue with a feature that had to be disabled (peculiar to Vista).
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 8:17 PM
    Answerer
  • "Cbarnhorst" wrote in message news:49f75e5a-d71a-491b-adc3-918a7ddde572...
    Yeah, I misremembered that one.  In fact it was my wife's system that was having an issue with a feature that had to be disabled (peculiar to Vista).
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
     
    [Avast?]

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 21, 2011 8:25 PM
    Moderator
  • No, MSE.  My wife is using MSE on Vista Business and was getting a spurious notification (Network Inspection Service).  I was trying to figure it out the same weekend we went through the Microsoft server glitch.  I just got the notifications sources crossed in my memory.  I found the NIS box in MSE's settings and unchecked it to resolve her nuisance problem.  The notification appeared several times a day and had been bugging her for a couple of weeks.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 21, 2011 8:34 PM
    Answerer