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My copy of Windows 7 deactivated itself RRS feed

  • Question

  • MY install of Windows 7 when I got home from work said it was not genuine.  I got the ISO from Microsoft, and got my key on line which has worked fine for months now.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-KJFBC-H9C9F-RMH2F
    Windows Product Key Hash: u47xJiLo2V50K62//+4lg9g9VWQ=
    Windows Product ID: 00371-222-5087852-86922
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {06692FC5-60A0-4417-AE3E-5D6154B31F09}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{06692FC5-60A0-4417-AE3E-5D6154B31F09}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMH2F</PKey><PID>00371-222-5087852-86922</PID><PIDType>5</PIDType><SID>S-1-5-21-3300231777-1467908410-1651789216</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0705   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100409000000.000000+000</Date></BIOS><HWID>637F3907018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-222-508785-00-1033-7601.0000-0972013
    Installation ID: 000263102302435402253071143213021170242330373273249983
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMH2F
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 7/7/2013 12:20:47 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:7:2013 00:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAgADAAAAAgABAAEA6GGUeTB0EDM4mEaFaCzgj4buIHTO7llXrUJeLo4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 040910 APIC2017
      FACP 040910 FACP2017
      SRAT AMD   FAM_F_10
      HPET 040910 OEMHPET 
      MCFG 040910 OEMMCFG 
      OEMB 040910 OEMB2017
      SSDT A M I POWERNOW

    Please help.

    Sunday, July 7, 2013 5:22 AM

Answers

  • The Key in use is an MSDN-type Key - which has been blocked, presumably for abuse.

    You say that you got this ISO from MS - and the Key online?

    Unless you bought the Key from MS itself, then you bought a counterfeit, and should attempt to claim a refund from the supplier. do NOT accept a new Key - it will go the same way as the old one!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 7, 2013 8:57 AM
    Moderator

All replies

  • The Key in use is an MSDN-type Key - which has been blocked, presumably for abuse.

    You say that you got this ISO from MS - and the Key online?

    Unless you bought the Key from MS itself, then you bought a counterfeit, and should attempt to claim a refund from the supplier. do NOT accept a new Key - it will go the same way as the old one!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 7, 2013 8:57 AM
    Moderator
  • You stated that "I got the ISO from Microsoft, and got my key on line which has worked fine for months now."

    The ISO is genuine but the product key itself is not.  It was apparently pirated from a not-for-resale MSDN Subscription account.  Contact the seller and demand a refund.


    Carey Frisch

    Tuesday, July 9, 2013 3:34 PM
    Moderator