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This Copy is Not Genuine error RRS feed

  • Question

  • Error appeared at 9 AM yesterday.  Rebooted, tried to restore from a restore point. 

    Computer purchased at Best Buy in Sept of 2008, never had a problem.

    No hardware has been added (most recent driver was 2+ weeks ago, a seagate external hard drive for backup).

     

    I am NOT a tech, just a church secretary who needs her machine to work.

     

    I did run the Diagnostic thing

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9CAB09BF-63E3-4249-9705-C07AB3CD0E35}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9CAB09BF-63E3-4249-9705-C07AB3CD0E35}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1005051366-1643287834-3336074934</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.30    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080424000000.000000+000</Date></BIOS><HWID>31333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>8CD0D9BFAD5877A</Val><Hash>zOlW1tVvXnXVSpBs7la3/vO1fU0=</Hash><Pid>81605-957-7681472-65632</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-2462008
    Installation ID: 000514304321756666942261645100903443464353250833668571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAEAAQACAAAAAwABAAEAeqjMBPISdhu84yC+gASIzAaYmGDAcUQs8vQt4qbVMYj8zqxWeKo=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP67-M
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      TCPA   Phoeni  x     
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-MPC


    Thank you for any help you can give me!

    Monday, May 2, 2011 9:27 PM

Answers

  • "KG St Mary" wrote in message news:c6a69c43-8ada-45c9-a1ce-e7c2ae840296...

    Error appeared at 9 AM yesterday.  Rebooted, tried to restore from a restore point. 

    Computer purchased at Best Buy in Sept of 2008, never had a problem.

    No hardware has been added (most recent driver was 2+ weeks ago, a seagate external hard drive for backup).

     

    I am NOT a tech, just a church secretary who needs her machine to work.

     

    I did run the Diagnostic thing

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    <SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.30    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080424000000.000000+000</Date></BIOS

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

      SLIC   HPQOEM  SLIC-MPC


    Thank you for any help you can give me!


    Your problem arises because your OS cannot properly read the BIOS SLIC table to validate the license for Vista....
    The solution is to change the Product Key to the one on your COA sticker, and then activate that.
     
    To do this, open the System Properties page, and scroll down to the bottom. You should see a link to Change Product Key - take that, and follow the instructions. You will probably have to activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 3, 2011 2:47 AM
    Moderator

All replies

  • "KG St Mary" wrote in message news:c6a69c43-8ada-45c9-a1ce-e7c2ae840296...

    Error appeared at 9 AM yesterday.  Rebooted, tried to restore from a restore point. 

    Computer purchased at Best Buy in Sept of 2008, never had a problem.

    No hardware has been added (most recent driver was 2+ weeks ago, a seagate external hard drive for backup).

     

    I am NOT a tech, just a church secretary who needs her machine to work.

     

    I did run the Diagnostic thing

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    <SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.30    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080424000000.000000+000</Date></BIOS

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

      SLIC   HPQOEM  SLIC-MPC


    Thank you for any help you can give me!


    Your problem arises because your OS cannot properly read the BIOS SLIC table to validate the license for Vista....
    The solution is to change the Product Key to the one on your COA sticker, and then activate that.
     
    To do this, open the System Properties page, and scroll down to the bottom. You should see a link to Change Product Key - take that, and follow the instructions. You will probably have to activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 3, 2011 2:47 AM
    Moderator
  • I have exactlt the same problem and it only happened at 20:48 on 03/04/11, my diag file shows a lot of similar numbers to the one above, even the product ID is the same.

    My label being on the bottom of the laptop has worn away and I cant read it anymore.  I tried a little program that allegedly extracted the product ID but this was not accepted.

    What is the phone number to call as this does not appear on any activation screen that I can see.

    Strange coincidence or soemthing that has happened to a lot of people?????

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a7
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {5F3C31BE-519C-40CA-B877-5168D3F339AF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5F3C31BE-519C-40CA-B877-5168D3F339AF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1945427085-450499997-2671648155</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP65</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32    </Version><SMBIOSVersion major="2" minor="4"/><Date>20090303000000.000000+000</Date></BIOS><HWID>7B303507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-2057-6002.0000-1232011
    Installation ID: 229701071840271062920594663423325811935871278211412242
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEAeqjMBBTBpKiiYiC+gASIzPIs4kuQTIbv8vTqWmVfqOisVkSJeKo=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP        APIC 
      FACP   NVIDIA  MCP65-E
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   HP  $SBFTBL$
      MCFG   HP        MCFG 
      WDAT   PTLTD   WDATTBL
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-MPC

     

    Tuesday, May 3, 2011 11:18 PM
  • "lufc002" wrote in message news:c00ec272-bca4-425c-a218-e44f5bace460...

    I have exactlt the same problem and it only happened at 20:48 on 03/04/11, my diag file shows a lot of similar numbers to the one above, even the product ID is the same.

    My label being on the bottom of the laptop has worn away and I cant read it anymore.  I tried a little program that allegedly extracted the product ID but this was not accepted.

    What is the phone number to call as this does not appear on any activation screen that I can see.

    Strange coincidence or soemthing that has happened to a lot of people?????

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a7
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table


    Please repost your report in your OWN NEW thread - this avoids confusion for all.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 4, 2011 7:26 AM
    Moderator
  • "lufc002" wrote in message news:c00ec272-bca4-425c-a218-e44f5bace460...

    I have exactlt the same problem and it only happened at 20:48 on 03/04/11, my diag file shows a lot of similar numbers to the one above, even the product ID is the same.

    My label being on the bottom of the laptop has worn away and I cant read it anymore.  I tried a little program that allegedly extracted the product ID but this was not accepted.

    What is the phone number to call as this does not appear on any activation screen that I can see.

    Strange coincidence or soemthing that has happened to a lot of people?????

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a7
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table


    Please repost your report in your OWN NEW thread - this avoids confusion for all.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    So who is confused, certainly not me.  I noticed this person has had the same issue as me, could this be a Microsoft problem materialising?
    Wednesday, May 4, 2011 8:42 AM
  • "lufc002" wrote in message news:035f51bd-a5d9-4462-a562-7574d305ef45...

    So who is confused, certainly not me.  I noticed this person has had the same issue as me, could this be a Microsoft problem materialising?

    No - you ARE confused -read the Announcements at the top of the forum - they specifically state 'one issue, one thread'
    Please repost your report to your OWN thread.
    Your problem is NOT the same as the OP's - or  anywhere close to it.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 4, 2011 8:54 AM
    Moderator