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Added new hard drive and restored from backup and now get Not Genuine dialog popping up. RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-99V2M-J7Q2G-CM3W4
    Windows Product Key Hash: YqhjeRQuWV93a5l9XAJ55+V9BBE=
    Windows Product ID: 00371-OEM-9303006-71436
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {AA0F8A7D-1F98-47D8-ACB1-DC7ACE6D1B3A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: 6
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA0F8A7D-1F98-47D8-ACB1-DC7ACE6D1B3A}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CM3W4</PKey><PID>00371-OEM-9303006-71436</PID><PIDType>8</PIDType><SID>S-1-5-21-1578226815-221006398-2259642711</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DXP061                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.2.0 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070103000000.000000+000</Date></BIOS><HWID>70653207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-030-071436-02-1033-7600.0000-1992010
    Installation ID: 000540646305851086253920101516620966031161231575641231
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CM3W4
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 11/28/2012 5:36:11 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 11:27:2012 03:37
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LAAAAAEAAAABAAEAAQABAAAAAgABAAEAeqjaCMge/lZcwcqOWmX6e4CSKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          B8K    
      FACP            DELL          B8K    
      HPET            DELL          B8K    
      BOOT            DELL          B8K    
      MCFG            DELL          B8K    
      SSDT            DELL        st_ex
      DUMY            DELL          B8K    
      SLIC            DELL          B8K    

    Wednesday, November 28, 2012 11:41 PM

Answers

  • You're using a VERY old version of the tool - please use the proper one and repost.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, November 28, 2012 11:59 PM
    Moderator