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Unable to Create or update Account in Dynamics CRM 4.0 RRS feed

  • Question

  • Hi all..

    Whenever I tried to create/update an Account an error is coming. I have logged in as a user who is having system administrator role. I am using dynamics crm 4.0. you can see the error at:

    http://i39.tinypic.com/25i0sx0.jpg

     

    -Thanks

     


    Perfectionist
    Tuesday, May 4, 2010 2:25 PM

Answers

  • Hello, your system looks to be pretty heavily customised. It could be that a plugin or a OnSave script uses an account that doesn't have sufficient permissions to execute its feature properly. Could you let us know more about any plugins or OnSave scripts that have been implemented.

    Thanks, Neil


    Neil Benson, CRM Addict at Customery Ltd.You can reach me on LinkedIn or Twitter, and you're welcome to sign up to Customery, an online community for UK-based Dynamics CRM people.

    Tuesday, May 4, 2010 4:39 PM
    Moderator
  • Everything I've read points to a security issue so my guess is similar to Neil's that there is something going on in your customization code that is causing the conflict.  I think if you dig deeper into the errors logged you will find additional information that might help point you in the right direction. 

    Regards, Donna

            Windows Live Blog

    Friday, May 7, 2010 3:23 PM

All replies

  • Hello, your system looks to be pretty heavily customised. It could be that a plugin or a OnSave script uses an account that doesn't have sufficient permissions to execute its feature properly. Could you let us know more about any plugins or OnSave scripts that have been implemented.

    Thanks, Neil


    Neil Benson, CRM Addict at Customery Ltd.You can reach me on LinkedIn or Twitter, and you're welcome to sign up to Customery, an online community for UK-based Dynamics CRM people.

    Tuesday, May 4, 2010 4:39 PM
    Moderator
  • Hi,

    please enable either the Tracing: http://blogs.msdn.com/emeadcrmsupport/archive/2009/12/18/how-to-activate-crm-4-0-platform-tracing-on-server-client-and-e-mail-router.aspx / DevErrors in web.config (or both)

    It will tell you, what is wrong.

    Tuesday, May 4, 2010 7:25 PM
  • Hi Neil,

    I am not raising the OnSave event or OnLoad event and tried to save an Account. Even, I am getting that same error. I didn't deploy any plugins recently.

    -Thanks


    Perfectionist
    Wednesday, May 5, 2010 2:43 PM
  • Yeah, I have enabled the tracing and found the following error message:

    "Error: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: cc736746-4d57-df11-9c36-00065b8fc4b8, OwningUser: a4536e85-6ede-de11-a6ee-00065b8fc4b8 and CallingUser: fa9d8873-1ef8-4269-b852-42716fcbcfe1

    Error Number: 0x80048306
    Error Message: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: cc736746-4d57-df11-9c36-00065b8fc4b8, OwningUser: a4536e85-6ede-de11-a6ee-00065b8fc4b8 and CallingUser: fa9d8873-1ef8-4269-b852-42716fcbcfe1
    Error Details: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: cc736746-4d57-df11-9c36-00065b8fc4b8, OwningUser: a4536e85-6ede-de11-a6ee-00065b8fc4b8 and CallingUser: fa9d8873-1ef8-4269-b852-42716fcbcfe1
    Source File: Not available
    Line Number: Not available
     
     
    -Thanks

    Perfectionist
    Wednesday, May 5, 2010 2:54 PM
  • Everything I've read points to a security issue so my guess is similar to Neil's that there is something going on in your customization code that is causing the conflict.  I think if you dig deeper into the errors logged you will find additional information that might help point you in the right direction. 

    Regards, Donna

            Windows Live Blog

    Friday, May 7, 2010 3:23 PM