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Windows 7 Suddenly Not Valid RRS feed

  • Question

  • For some reason I am now getting a messgae that my copy of Windows 7 is not valid.  Due to this, I can no longer get Windows updates.  Diagnostic log attached.  Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: N/A, hr=0x8004f807
    Windows Product Key Hash: N/A, hr=0x8004f807
    Windows Product ID: 55041-009-6328126-86490
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E8840B4D-947D-46D4-9F7C-73644C2CCA35}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-009-6328126-86490</PID><PIDType>6</PIDType><SID>S-1-5-21-3495746720-517732881-1800528486</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS><HWID>0A303B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:28:2011 13:59
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEA6GHe1ZuePDHM5ZoNtAdAcSrX3j9Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M09   
      FACP   DELL    M09   
      HPET   DELL    M09   
      MCFG   DELL    M09   
      ____   DELL    M09   
      ASF!   DELL    M09   
      TCPA     
      SLIC   DELL    M09   
      SSDT   PmRef  CpuPm

    Friday, April 6, 2012 12:40 AM

Answers

  • "OccupySammamish" wrote in message news:c6c9abeb-eebd-4237-b291-ee2bebee1817...

    For some reason I am now getting a messgae that my copy of Windows 7 is not valid.  Due to this, I can no longer get Windows updates.  Diagnostic log attached.  Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: N/A, hr=0x8004f807
    Windows Product Key Hash: N/A, hr=0x8004f807
    Windows Product ID: 55041-009-6328126-86490
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

     
     
    You are using an Enterprise copy of Windows - unless this was provided by your employer or college, then as a volume license it is likely to be counterfeit.
     
    Your problem seems to be a compound one. -
    you have an error in the Product Key area 0x8004f807 that I don't recall ever seeing before, and googling gives no enlightenment.
    You also have a 0xC004F012 error in the WAT area - and we haven't had too much success with that in these forums. unless it's very easily fixed by recreating the Licensing Store.
    If you install the WAT Update (KB971033), and run another MGADiag report, it may give us some more details.
     
    You should contact your System Admin for assistance - I suspect that s/he will require a re-image of the system, and the Key would be required for recreation of the Licensing Store anyhow.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 6, 2012 1:11 AM
    Moderator

All replies

  • "OccupySammamish" wrote in message news:c6c9abeb-eebd-4237-b291-ee2bebee1817...

    For some reason I am now getting a messgae that my copy of Windows 7 is not valid.  Due to this, I can no longer get Windows updates.  Diagnostic log attached.  Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: N/A, hr=0x8004f807
    Windows Product Key Hash: N/A, hr=0x8004f807
    Windows Product ID: 55041-009-6328126-86490
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

     
     
    You are using an Enterprise copy of Windows - unless this was provided by your employer or college, then as a volume license it is likely to be counterfeit.
     
    Your problem seems to be a compound one. -
    you have an error in the Product Key area 0x8004f807 that I don't recall ever seeing before, and googling gives no enlightenment.
    You also have a 0xC004F012 error in the WAT area - and we haven't had too much success with that in these forums. unless it's very easily fixed by recreating the Licensing Store.
    If you install the WAT Update (KB971033), and run another MGADiag report, it may give us some more details.
     
    You should contact your System Admin for assistance - I suspect that s/he will require a re-image of the system, and the Key would be required for recreation of the Licensing Store anyhow.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 6, 2012 1:11 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.

    Thank you,


    Darin MS

    Tuesday, April 10, 2012 7:54 PM