Answered by:
Windows 7 Suddenly Not Valid

Question
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For some reason I am now getting a messgae that my copy of Windows 7 is not valid. Due to this, I can no longer get Windows updates. Diagnostic log attached. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: N/A, hr=0x8004f807
Windows Product Key Hash: N/A, hr=0x8004f807
Windows Product ID: 55041-009-6328126-86490
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E8840B4D-947D-46D4-9F7C-73644C2CCA35}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-009-6328126-86490</PID><PIDType>6</PIDType><SID>S-1-5-21-3495746720-517732881-1800528486</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS><HWID>0A303B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:28:2011 13:59
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEA6GHe1ZuePDHM5ZoNtAdAcSrX3j9Gyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPmFriday, April 6, 2012 12:40 AM
Answers
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"OccupySammamish" wrote in message news:c6c9abeb-eebd-4237-b291-ee2bebee1817...
For some reason I am now getting a messgae that my copy of Windows 7 is not valid. Due to this, I can no longer get Windows updates. Diagnostic log attached. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: N/A, hr=0x8004f807
Windows Product Key Hash: N/A, hr=0x8004f807
Windows Product ID: 55041-009-6328126-86490
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOSLicensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
You are using an Enterprise copy of Windows - unless this was provided by your employer or college, then as a volume license it is likely to be counterfeit.Your problem seems to be a compound one. -you have an error in the Product Key area 0x8004f807 that I don't recall ever seeing before, and googling gives no enlightenment.You also have a 0xC004F012 error in the WAT area - and we haven't had too much success with that in these forums. unless it's very easily fixed by recreating the Licensing Store.If you install the WAT Update (KB971033), and run another MGADiag report, it may give us some more details.You should contact your System Admin for assistance - I suspect that s/he will require a re-image of the system, and the Key would be required for recreation of the Licensing Store anyhow.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, April 10, 2012 7:54 PM
Friday, April 6, 2012 1:11 AMModerator
All replies
-
"OccupySammamish" wrote in message news:c6c9abeb-eebd-4237-b291-ee2bebee1817...
For some reason I am now getting a messgae that my copy of Windows 7 is not valid. Due to this, I can no longer get Windows updates. Diagnostic log attached. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: N/A, hr=0x8004f807
Windows Product Key Hash: N/A, hr=0x8004f807
Windows Product ID: 55041-009-6328126-86490
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E8840B4D-947D-46D4-9F7C-73644C2CCA35}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M2400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A18</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOSLicensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
You are using an Enterprise copy of Windows - unless this was provided by your employer or college, then as a volume license it is likely to be counterfeit.Your problem seems to be a compound one. -you have an error in the Product Key area 0x8004f807 that I don't recall ever seeing before, and googling gives no enlightenment.You also have a 0xC004F012 error in the WAT area - and we haven't had too much success with that in these forums. unless it's very easily fixed by recreating the Licensing Store.If you install the WAT Update (KB971033), and run another MGADiag report, it may give us some more details.You should contact your System Admin for assistance - I suspect that s/he will require a re-image of the system, and the Key would be required for recreation of the Licensing Store anyhow.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, April 10, 2012 7:54 PM
Friday, April 6, 2012 1:11 AMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Thank you,
Darin MS
Tuesday, April 10, 2012 7:54 PM