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My Windows license will expire in x days RRS feed

  • Question

  • I have a genuine copy of Vista Home Premium, why am I getting the following message each time I boot my PC?

     

    "Your Windows license will expire in 6 days - Back up your files and then install any edition of Windows Vista"

     

    I have validated my copy using the Genuine Advantage website and it says my copy is genuine.

     

    Please find following the Diagnostic Report from the MGA Diagnostic Tool:

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-DH7CT-Y9WJW-Q94J3
    Windows Product Key Hash: EL8viLPipMQII1z+C+1bPshTrAY=
    Windows Product ID: 89578-022-7146244-71874
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {8B3CF735-9FF7-43F5-B673-C12DE0572DAE}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rc1.071129-2315
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B3CF735-9FF7-43F5-B673-C12DE0572DAE}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q94J3</PKey><PID>89578-022-7146244-71874</PID><PIDType>5</PIDType><SID>S-1-5-21-305051576-2898845791-1491496856</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI ACPI BIOS Revision 1205</Version><SMBIOSVersion major="2" minor="4"/><Date>20070822000000.000000+000</Date></BIOS><HWID>AA313507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     


     

     

    Tuesday, June 24, 2008 11:18 AM

Answers

  • Hi ryarlett,

     

      Steve is correct, The errors you are receiving are related a Pre-Release version of Service Pack 1 (called Release Candidate 1).  When the Release Candidate 1 (RC1) of Service Pack 1 (SP1) is about to expire, you will see the "EVALUATION COPY " text and it will tell you that you have xx days till it expires.

     

      You can see that you have RC1 of SP1 installed, from the line in your Diagnostic Report : "Build lab: 6001.longhorn_rc1.071129-2315"

     

    I suggest that you follow the steps found in the support doc "How to uninstall Windows Vista SP1 as a troubleshooting step" http://support.microsoft.com/kb/948537/en-us or go to http://support.microsoft.com/ph/11732#tab0 There is information on known Service Pack 1 issues as well as a link to Free Service Pack 1 support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, June 24, 2008 6:24 PM

All replies

  • I am getting the same message I believe it is something to do with me installing Vista SP1 beta (months ago)., any help would be appreciated.

     

     

    Tuesday, June 24, 2008 5:31 PM
  • Hi ryarlett,

     

      Steve is correct, The errors you are receiving are related a Pre-Release version of Service Pack 1 (called Release Candidate 1).  When the Release Candidate 1 (RC1) of Service Pack 1 (SP1) is about to expire, you will see the "EVALUATION COPY " text and it will tell you that you have xx days till it expires.

     

      You can see that you have RC1 of SP1 installed, from the line in your Diagnostic Report : "Build lab: 6001.longhorn_rc1.071129-2315"

     

    I suggest that you follow the steps found in the support doc "How to uninstall Windows Vista SP1 as a troubleshooting step" http://support.microsoft.com/kb/948537/en-us or go to http://support.microsoft.com/ph/11732#tab0 There is information on known Service Pack 1 issues as well as a link to Free Service Pack 1 support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, June 24, 2008 6:24 PM
  • I followed this thread and the recommendations to uninstall SP1 (which I had tried to do prior to reading the suggestion).

     

    I have an HP Pavilion that did not come with disks (so I can't do the "offline restore" procedure and I only have one month's worth of restore points and I installed the SP1 Beta in January.

    I might add, everything was functioning fine with this beta candidate, so I don't understand why it has to expire.

     

    The uninstall fails completely without any explanation as to why. It just states that some of the components could not be installed.

     

    I performed all the Microsoft validations available at the WGA/MGA sites. 

     

    What is going to happen when the x days are up?

     

     

     

     ryarlett wrote:

    I have a genuine copy of Vista Home Premium, why am I getting the following message each time I boot my PC?

     

    "Your Windows license will expire in 6 days - Back up your files and then install any edition of Windows Vista"

     

    I have validated my copy using the Genuine Advantage website and it says my copy is genuine.

     

    Please find following the Diagnostic Report from the MGA Diagnostic Tool:

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-DH7CT-Y9WJW-Q94J3
    Windows Product Key Hash: EL8viLPipMQII1z+C+1bPshTrAY=
    Windows Product ID: 89578-022-7146244-71874
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {8B3CF735-9FF7-43F5-B673-C12DE0572DAE}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rc1.071129-2315
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B3CF735-9FF7-43F5-B673-C12DE0572DAE}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q94J3</PKey><PID>89578-022-7146244-71874</PID><PIDType>5</PIDType><SID>S-1-5-21-305051576-2898845791-1491496856</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI ACPI BIOS Revision 1205</Version><SMBIOSVersion major="2" minor="4"/><Date>20070822000000.000000+000</Date></BIOS><HWID>AA313507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     


     

     

    Tuesday, June 24, 2008 8:04 PM
  •  Darin Smith MS wrote:

    Hi ryarlett,

     

      Steve is correct, The errors you are receiving are related a Pre-Release version of Service Pack 1 (called Release Candidate 1).  When the Release Candidate 1 (RC1) of Service Pack 1 (SP1) is about to expire, you will see the "EVALUATION COPY " text and it will tell you that you have xx days till it expires.

     

      You can see that you have RC1 of SP1 installed, from the line in your Diagnostic Report : "Build lab: 6001.longhorn_rc1.071129-2315"

     

    I suggest that you follow the steps found in the support doc "How to uninstall Windows Vista SP1 as a troubleshooting step" http://support.microsoft.com/kb/948537/en-us or go to http://support.microsoft.com/ph/11732#tab0 There is information on known Service Pack 1 issues as well as a link to Free Service Pack 1 support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Thanks Darin

     

    I uninstalled SP1 using method 1 on the first link, I then went to windows update and installed the missing security updates etc, everything now seems fine.

     

    Cheers

     

    Steve

    Tuesday, June 24, 2008 8:24 PM
  • Hi Darin,

     

    Thank you for the post. I assume that once I uninstall the RC1 version of SP1, following the procedure outlined in the troubleshooting guide, I will then be able to download and install the full release of SP1 without this problem re-occurring?

     

     

    Thanks again,

     

    Rob

    Wednesday, June 25, 2008 10:13 AM
  • Hi Rob,

     

      Yes, it should allow you to install the Release version of SP1 right away or it may require you to install a prerequisite update before installing SP1.

     

      Either way, if you run into any issues with uninstalling RC1 or with installing the full Release SP1, go to http://support.microsoft.com/ph/11732#tab0 There is information on known Service Pack 1 issues as well as a link to Free Service Pack 1 specific support.

     

    Thank you,

    Darin

     

    Wednesday, June 25, 2008 7:17 PM
  • I have one single question to Microsoft:

    What is it that you are trying to do to us?

    Friday, June 27, 2008 10:07 PM
  • I am attempting to resolve customer issues.

     

     

    Instead of posting in someone elses thread, would you create your own thread for your own question?  As well as be more specific with your question?

     

    Thank you,

    Darin

     

    Friday, June 27, 2008 10:24 PM