I had a Windows 7 64 bit machine backing up regularly for the last year. I recently had the system die and because it was my son's machine and may have been virus related, I decided to reinstall Windows 7 as a new install, but kept the windows.old
files on the C drive. Now I've reinstalled everything, I have the connection software, but when I go to do a backup of the C drive, it fails after locating clusters that have changed. I will cut and paste the error below, but other information
that has me baffled. I have the main drive partioned into two drives. One called Recovery which has the Alienware files for a default installation and then the C drive which has the OS on it. When running the backup, it will complete successfully
if I uncheck the C drive and it will backup the recovery drive and any USB drives that I have connected. It only crashes when it tries to backup the C drive.
Any ideas?
Log Name: Application
Source: HomeServer
Date: 10/3/2011 8:48:03 PM
Event ID: 770
Task Category: HomeBackup
Level: Error
Keywords: Classic
User: N/A
Computer: Hunnicutt
Description:
Backup set 6 on BOTTSERVER failed: System.Runtime.InteropServices.COMException (0x8007045D): The request could not be performed because of an I/O device error. (Exception from HRESULT: 0x8007045D)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.HomeServer.Common.Client.Win32.ThrowLastError()
at Microsoft.HomeServer.Backup.NTFS.VolumeBuffer.EndRead()
at Microsoft.HomeServer.Backup.NTFS.ClusterBitMapReader.Next()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoClusterPass1()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()
at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()
at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="HomeServer" />
<EventID Qualifiers="53247">770</EventID>
<Level>2</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-04T00:48:03.000000000Z" />
<EventRecordID>2507</EventRecordID>
<Channel>Application</Channel>
<Computer>Hunnicutt</Computer>
<Security />
</System>
<EventData>
<Data>6</Data>
<Data>BOTTSERVER</Data>
<Data>System.Runtime.InteropServices.COMException (0x8007045D): The request could not be performed because of an I/O device error. (Exception from HRESULT: 0x8007045D)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.HomeServer.Common.Client.Win32.ThrowLastError()
at Microsoft.HomeServer.Backup.NTFS.VolumeBuffer.EndRead()
at Microsoft.HomeServer.Backup.NTFS.ClusterBitMapReader.Next()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.DoClusterPass1()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.RunWithoutCatch()
at Microsoft.HomeServer.Backup.BackupOp.BackupOperation.Run()
at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.RunWithoutCatch()
at Microsoft.HomeServer.Backup.BackupOp.BackupSetOperation.Run()</Data>
</EventData>
</Event>
