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This copy of Office is not genuine

Question
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Hi,
Recently purchased a brande new and sealed copy of Office Professional 2007. Installed and the error" This copy of Office is not genuine" appears on the tool bar of all the programmes. I have read all the threads about uninstalling, removing the *DAT file and re-installing and still the problem persists. I have run the diagnostics tool and below are the results:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
Windows Product ID: 76487-OEM-2211906-00107
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {123CFC0D-6FC6-4493-A863-413D546AE035}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.9.1
WgaTray.exe Signed By: N/A, hr = 0x80004005
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{123CFC0D-6FC6-4493-A863-413D546AE035}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-34141433-3405745229-244516695</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>82534DG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40KT22A</Version><SMBIOSVersion major="2" minor="3"/><Date>20060324000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>CF1531D70184407D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>DFEC59E6A59D86</Val><Hash>lbs5VXGkrZ+X1JTJZbjWZAhfKYI=</Hash><Pid>89409-707-4725226-65459</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E016:IBM|10114:Lenovo|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: LENOVO,LENOVOOEM Activation 2.0 Data-->
N/ADiagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
Windows Product ID: 76487-OEM-2211906-00107
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {123CFC0D-6FC6-4493-A863-413D546AE035}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.9.1
WgaTray.exe Signed By: N/A, hr = 0x80004005
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{123CFC0D-6FC6-4493-A863-413D546AE035}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-34141433-3405745229-244516695</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>82534DG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40KT22A</Version><SMBIOSVersion major="2" minor="3"/><Date>20060324000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>CF1531D70184407D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/><File Name="OGAVerify.exe" Version="1.7.105.14"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>DFEC59E6A59D86</Val><Hash>lbs5VXGkrZ+X1JTJZbjWZAhfKYI=</Hash><Pid>89409-707-4725226-65459</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E016:IBM|10114:Lenovo|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14440:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: LENOVO,LENOVOOEM Activation 2.0 Data-->
N/AAny help, would be greatly appreciated
PhillThursday, October 15, 2009 2:09 PM
Answers
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From your MGA report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
Unfortunately, the installed copy of Microsoft Office Professional Plus 2007 is non-genuine because it is counterfeit. The invalid product key was never issued by Microsoft and was likely created by a counterfeiter using an illegal product key generator (KeyGen). You can review your options by visiting Microsoft Genuine Advantage and clicking on Validate Office. When validation fails, you will be presented with a Get Genuine button to click on.Also see:
Details of the genuine Office Complimentary Offer
Surprising Risks of Counterfeit in Business
P.S. You should send a copy of your MGA report to the entity that sold you the counterfeit copy of Office and demand a complete refund.
Carey Frisch- Marked as answer by Darin Smith MS Thursday, October 15, 2009 8:23 PM
Thursday, October 15, 2009 2:12 PM