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When the text contains many charactors or the PV is high, the translator will stop working, how can we solve the problem? RRS feed

  • Question

  • We are using the trial model, it's very instable.

    When there are many characters (a lot of text for translation) or large numbers of visits (PV), Microsoft translator will not translate.

    It happens many many times.

    How can we solve the problem?

    Is this because we are using free model?

    If we use ·         16M characters / month: $160 USD , will the problem be solved? 

    Monday, September 26, 2011 11:50 AM

All replies

  • Hi Whitnee,

    Please contact mtlic@microsoft.com for your questions/issues.  Thank you.

    Takako -Microsoft Translator- 

    Monday, September 26, 2011 6:55 PM
  • I have emailed to mtlic@microsoft.com~

    Thank you very much.


    Learn more.
    Tuesday, September 27, 2011 3:50 AM
  • you just set the string  length is  6700

     

    then the problem will solve.

     

    this is the PHP code:

    mb_strcut($english_desc,0,6700,'utf-8')

     

    Thursday, October 6, 2011 4:29 PM
  • you just set the string  length is  6700

     

    then the problem will solve.

     

    this is the PHP code:

    mb_strcut($english_desc,0,6700,'utf-8')

     

    We reset that, but the problem still exists.

    We tried to email mtcont@microsoft.com and mtlic@microsoft.com many many times,

    nobody reply us.

    Thanks.

    Learn more.
    Wednesday, October 26, 2011 6:57 AM