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windows 7 is not geniune RRS feed

  • Question

  • i got this computer for christmas with windows 7 starter and i got it upgraded it to home premium and now it says its not geniune and i run diagnostics and this is what i got back


    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85561
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {E9577C22-B4D1-4423-9A40-8BBF82EA94D5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E9577C22-B4D1-4423-9A40-8BBF82EA94D5}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85561</PID><PIDType>5</PIDType><SID>S-1-5-21-1414153321-2071050762-2977104439</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Mini 110c-1100</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>308F0 Ver. F.17</Version><SMBIOSVersion major="2" minor="4"/><Date>20090916000000.000000+000</Date></BIOS><HWID>A9BA0600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-1033-7600.0000-0232010
    Installation ID: 008392235914315944295245241015184686465996104396976851
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 1
    Trusted time: 3/5/2010 6:40:22 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: PASS
    Event Time Stamp: 2:26:2010 14:33
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAnJ+mKkLwIlO+K7bUGO1KXT4Pchk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 091609 APIC1111
      FACP 091609 FACP1111
      HPET 091609 OEMHPET 
      MCFG 091609 OEMMCFG 
      SLIC HPQOEM SLIC-MPC
      OEMB 091609 OEMB1111
      ASF! LEGEND I865PASF
      SSDT PmRef CpuPm


    Friday, March 5, 2010 11:50 AM

Answers

  • Sanmartin is partially correct.

     The reason why your Windows is showing as Non-Genuine is because it is not Activated. The reason windows did not activate automatically (and why it will not manually activate) is because the key currently being used is a Keyless Install key.

      Vista and Windows 7 do not require a product key to be entered during install.  This is called a Keyless Install.  When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key.  The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days.  Since the Keyless Install key is basicall a Trial key, it can not be activated.

     
    Since I was not there when you installed Windows, I don't know how your Windows came to be using the Keyless Install key.  Either:

    A) You entered your Valid key during install, but may have mistyped something and Windows didn't accept the key but (for whatever reason) you continued the install.  Since the mistyped key wasn't accepted, Windows used it's own Keyless Install key.

    Resolution:
    If you just mistyped the Product Key then click the Start button, right click on Computer and select Properties. Click 'Change Product Key" and follow the directions to enter the Product Key that came with that copy of Windows.


    or

    B) Your copy of Windows 7 is an Upgrade version.  Upgrade versions must be installed from within the older version of Windows that is being upgraded. If you installed by booting to the install disk then you did a Clean/Full install and an Upgrade Product Key will not be accepted in a Clean/Full install.  In which case, you continued the install but since the Upgrade key was not accepted, the installer used it's Keyless Install key, instead.

    Resolution:
    If your copy of Windows 7 is an Upgrade but you installed by booting to the DVD then you will need to Reinstall (and boot into) the older version of Windows (that you want to upgrade to Windows 7) and then put the Windows 7 Upgrade disk into the DVD Player and start the Upgrade install from within the older version of Windows.


    Thank you,
    Darin MS
    Friday, March 5, 2010 8:30 PM

All replies

  • Looks like your Windows isn't activated yet. "Notification Reason: 0xC004F009 (grace time expired)."
    "I think there is a world market for maybe five computers.” (Thomas J. Watson, Sr.)
    Friday, March 5, 2010 11:59 AM
  • Sanmartin is partially correct.

     The reason why your Windows is showing as Non-Genuine is because it is not Activated. The reason windows did not activate automatically (and why it will not manually activate) is because the key currently being used is a Keyless Install key.

      Vista and Windows 7 do not require a product key to be entered during install.  This is called a Keyless Install.  When Windows is installed using the keyless install method, Windows uses it own Keyless Install product key.  The Keyless Install product key acts as a Trial key and allows the user to use windows for 30 days.  Since the Keyless Install key is basicall a Trial key, it can not be activated.

     
    Since I was not there when you installed Windows, I don't know how your Windows came to be using the Keyless Install key.  Either:

    A) You entered your Valid key during install, but may have mistyped something and Windows didn't accept the key but (for whatever reason) you continued the install.  Since the mistyped key wasn't accepted, Windows used it's own Keyless Install key.

    Resolution:
    If you just mistyped the Product Key then click the Start button, right click on Computer and select Properties. Click 'Change Product Key" and follow the directions to enter the Product Key that came with that copy of Windows.


    or

    B) Your copy of Windows 7 is an Upgrade version.  Upgrade versions must be installed from within the older version of Windows that is being upgraded. If you installed by booting to the install disk then you did a Clean/Full install and an Upgrade Product Key will not be accepted in a Clean/Full install.  In which case, you continued the install but since the Upgrade key was not accepted, the installer used it's Keyless Install key, instead.

    Resolution:
    If your copy of Windows 7 is an Upgrade but you installed by booting to the DVD then you will need to Reinstall (and boot into) the older version of Windows (that you want to upgrade to Windows 7) and then put the Windows 7 Upgrade disk into the DVD Player and start the Upgrade install from within the older version of Windows.


    Thank you,
    Darin MS
    Friday, March 5, 2010 8:30 PM