Windows XP Home SP2 Re-Activation issues RRS feed

  • Question

  • To cut my story short, I have a legit copy of Windows (OEM supplied), my network (wireless) is fine, and I can't re-activate after a major network change. Is the activation server down?

    The long story. After cleaning up the wiring in my computer, it totally screwed up. I didn't know it at the time, but the AGP 8x (I know, it's an old comp) slot had gotten really clogged up, so it couldn't display right. Then when it did work once, Windows threw a BSOD while booting. I went into Safe Mode, and I noticed that it would reboot as it loaded the GFX drivers.

    To check it wasn't my Windows installation, I put the HD into a spare computer that I had, and it booted fine. The only problem was that the hardware had completely changed, so I had to re-activate. Anyways, I took the HD out (without re-activating), and put it back in to my broken computer. Then I saw the AGP slot, and cleaned it out.

    The PC now works, Windows boots, but I need to re-activate. My network is working fine, it's a wirless network, and I am able to browse the internet fine with Firefox and IE. There are no proxy servers, all of the settings for connection are set for direct access. So, when I go to activate, nadda. No connection.

    Is it because of my wireless network, or the activation server(s)?
    Saturday, November 17, 2007 8:52 AM


  • Hello,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) forum.  Your issue is related to Product Activation.  The purpose of this forum is the support of the WGA program and your question falls out of the scope for our support. In an attempt to assist I would like to provide some information which may help. I do suggest trying to activate using the “Activate by Phone” method from the activation Wizard. Telephone numbers for Activation Centers vary by product license and country/region. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.  Please follow the below guidance for telephone activation for activating Windows. 



    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:


    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.


    Click Yes, I want to telephone a customer service representative to active Windows now.


    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.


    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.


    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.




    Thank you,


    STephen Holm, MS

    Thursday, January 10, 2008 12:15 AM