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Can't activiate my Vista using the product key from the computer manufacture

Question
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Hi
I bought my computer from acer. And then I reinstall my vista using the vista disc provided by Acer. And today after i update my computer using the automatic upgrade, it keeps asking me to activate my vista. I use the product key I found at the back of my computer but I have the message -- my product key is not valid. I don't know why and how to deal with this. following is the result of the diagnostic tool:
Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-BBKH9-JPQ83-2Q2T3
Windows Product Key Hash: SSkcTAF4ol98ImzcLFj6gbHNQr0=
Windows Product ID: 89572-OEM-7231384-19774
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {0EB92B2F-8CDA-42FB-A328-2FE580B2F29B}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070828-1515
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0EB92B2F-8CDA-42FB-A328-2FE580B2F29B}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2Q2T3</PKey><PID>89572-OEM-7231384-19774</PID><PIDType>8</PIDType><SID>S-1-5-21-2341703557-3731570822-3319218869</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5610Z </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.33</Version><SMBIOSVersion major="2" minor="33"/><Date>20070109000000.000000+000</Date></BIOS><HWID>2D323507018400DE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>659BB2F5D25F500</Val><Hash>uzZAFAUTY+jqBS6zNW9dW0AYB6E=</Hash><Pid>72079-640-3435312-55615</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B4EF129DC83C586</Val><Hash>4MAHjQFgg6bf/UMWZbFEVG5qJuU=</Hash><Pid>89388-707-1080113-65158</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Thursday, November 15, 2007 7:19 PM
Answers
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It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:
a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.
NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.
Darin Smith
WGA Forum ManagerThursday, November 15, 2007 7:38 PM