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onecare firewall failure to start RRS feed

  • Question

  • Hello,

    My name is sketch.  I was having no problems with using onecare for several months, until this morning.  Onecare firewall will not start anymore.  I turned on my cpu this morning and after the startup compleates, I get  a bubble error that states: livecare at risk, the onecare need me to take action!  I click on the bubble and onecare opens. I click on turn on firewall and It tells me the security center can not turn on windows firewall.  It tells me to try and turn on firewall from control panel.  This does not work either.  I proceeded to run the virus scan and it states that it found potentualy harmful and unwanted files on cpu, I tried to restore cpu to eariler date and that has not worked.  I find that this happened after it installed windowsxpkb923845 on my cpu as of 12/4/7, I am not sure if this is the cause or how to fix the problem befor me.  I have also gone through the FAQ and tried to fix the problem myself but nothing seems to work.  please help.

     

    sketch

    Wednesday, December 5, 2007 10:50 PM

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