none
validation RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7 Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34= Windows Product ID: 00359-OEM-8992687-00006 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {7836AF5B-1076-4795-B0EE-B23C24376D80}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.101026-1503 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{7836AF5B-1076-4795-B0EE-B23C24376D80}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4177474899-3833375457-3932067474</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>SJV50MV </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.30 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091025000000.000000+000</Date></BIOS><HWID>D7B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3022009 Installation ID: 015915566141046690055001415806142490861102607546953071 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 7QJB7 License Status: Notification Notification Reason: 0xC004F07C. Remaining Windows rearm count: 1 Trusted time: 17/03/2011 14:19:11 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 1:29:2011 11:37 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GEsnURiVOCyWj5SUCESihAG/KJGyg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE SLIC ACRSYS ACRPRDCT SSDT BrtRef DD01BRT SSDT BrtRef DD01BRT

     

     I bought my laptop one year ago. After some time it broke down. I had warranty so guys looking after that did fix it(they installed something), but since then windows asking me for validation(product key). Unfortunately i cant read my product key becouse it got worn and fade. I still have box and receipts. Youre my last hope. Help me, please. Thank You. Greta

    Thursday, March 17, 2011 2:35 PM

Answers

  • Thank you for starting a new thread.

    You have an OEM SLP (original equipment manufacturer system locked preactivation) copy of Windows but for some reason the preactivation is not working.  Perhaps the repairman installed something incorrectly.  What did the "guys looking after that" say about the activation problem when you took the computer back?  What did Dell say about the problem when you asked Dell?  If the product key on the label is unreadable then that is a problem.  What solution does Dell offer for that?  Or have you asked yet?


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, March 23, 2011 9:53 PM
    Thursday, March 17, 2011 4:14 PM
    Answerer

All replies

  •  I bought my laptop one year ago. After some time it broke down. I had warranty so guys looking after that did fix it(they installed something), but since then windows asking me for validation(product key). Unfortunately i cant read my product key becouse it got worn and fade. I still have box and receipts. Youre my last hope. Help me, please. Thank You. Greta

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {7836AF5B-1076-4795-B0EE-B23C24376D80}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7836AF5B-1076-4795-B0EE-B23C24376D80}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4177474899-3833375457-3932067474</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>SJV50MV                        </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.30          </Version><SMBIOSVersion major="2" minor="5"/><Date>20091025000000.000000+000</Date></BIOS><HWID>D7B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3022009
    Installation ID: 015915566141046690055001415806142490861102607546953071
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 1
    Trusted time: 17/03/2011 16:08:19

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:29:2011 11:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GEsnURiVOCyWj5SUCESihAG/KJGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   ACRSYS  ACRPRDCT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT

     

    • Merged by Darin Smith MS Thursday, March 17, 2011 9:49 PM same issue
    Thursday, March 17, 2011 4:11 PM
  • Thank you for starting a new thread.

    You have an OEM SLP (original equipment manufacturer system locked preactivation) copy of Windows but for some reason the preactivation is not working.  Perhaps the repairman installed something incorrectly.  What did the "guys looking after that" say about the activation problem when you took the computer back?  What did Dell say about the problem when you asked Dell?  If the product key on the label is unreadable then that is a problem.  What solution does Dell offer for that?  Or have you asked yet?


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, March 23, 2011 9:53 PM
    Thursday, March 17, 2011 4:14 PM
    Answerer
  • Tech Guys (guys looking after that) told me to contact manufacturer. I send email to Packard Bell about this situation. They suggested me to restore system. I did that but nothing changed. So i gave laptop to Tech Guys, but again nothing changed. My friend suggested to contact You for assistance. Like i said, Youre my last hope.
    Thursday, March 17, 2011 10:46 PM
  • Try & Validate Online using Internet Explorer.
    Thursday, March 17, 2011 11:46 PM
  • sometimes a bright light and a big magnifying glass helps to read the coa
    Friday, March 18, 2011 2:00 AM
    Answerer
  • Please check the COA Sticker on teh bottom of your machine - What edition of Windows  is quoted? Home Basic, or Home Premium?

    Is it Windows 7 or Windows Vista?

    Your installation of Windows is an SLP install which requires a different BIOS to the one showing in your report - which makes me think that your repair shop 'upgraded' your system to WIndows 7 illegally, or installed the wrong updated BIOS.

    What is the EXACT wording on your COA sticker? (do NOT post the product key!)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 18, 2011 9:30 AM
    Moderator
  • Noel,glad to see you back. you were missed. hope things are going well
    Friday, March 18, 2011 1:23 PM
    Answerer
  • Yes thanks, George - up and hobbling again :)
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 18, 2011 1:39 PM
    Moderator