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    I reformatted my pc about a month ago, and out of the blue today a box has started popping up (and blanking my desktop background image for some reason) telling me my product key is invalid.

    I have reformatted several times due to viruses and it has always been fine.

    The 'Buy new product key online' doesnt get me anywhere, and trying to type in a different key (using my old key) does not work, as when I get to the second character and type it in it tells me that it is an invalid character?!

    I ran the MGA tool, and was also surprised to see that the product key given (albeit with the first half blanked) is not the key that is given with my Vista disk (which I have always used!).

    Below are the results from MGA.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {524766CD-DD38-4233-91BE-75B85DE0DC56}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{524766CD-DD38-4233-91BE-75B85DE0DC56}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1304224490-3114171582-3605678307</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.30</Version><SMBIOSVersion major="2" minor="5"/><Date>20081016000000.000000+000</Date></BIOS><HWID>56303507018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-2057-6000.0000-2602010
    Installation ID: 015146154691389963367574147035595161531170621041583496
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Notification
    Notification Reason: 0xC004F057.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GEmUQbDWohU0paSVhDch4KY8vSaiCQCXO6sVtbH

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            101608        APIC1415
      FACP            A_M_I         OEMFACP
      HPET            101608        OEMHPET0
      MCFG            101608        OEMMCFG
      OEMB            101608        OEMB1415
      INFO            101608        AMDINFO
      NVHD            101608        NVHDCP
      SSDT            A M I         POWERNOW


    Any help would be much appreciated, as I have no idea why Vista has decided that it doesnt want to work.

     

    Many thanks.

    Mister Six

    Tuesday, October 5, 2010 6:01 PM

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    Hello Mister Six,

    You wrote, "...so I installed Vista from the disk I had from my old pc..."

    OK, that explains how a Dell OEM SLP installation for Windows Vista Home Premium found its way onto your computer.

    The license for Windows Vista that was on your old Dell is an OEM license, and the Software Licensing Terms (SLTs) for OEM licenses specifiy that the license is valid only on the computer onto which it was first installed and is not permitted to be moved to any other computer.

    In order to run Genuine Windows on your computer, you will have to purchase a full retail license (or, if you are comfortable with the support and portability limitations, a systembuilder/OEM license) for the Windows operating system of your choice and install it onto this computer.  Since the computer does not have a valid license installed, you are required to use a full license rather than an upgrade retail license (as there is nothing from which you can upgrade).

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:32 PM
    Wednesday, October 6, 2010 5:25 PM

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    Hello Mister Six,

    Your installed product key is the Dell Vista Home Premium SLP deployment key, which would be OK if you have a Dell computer.  But, there are none of the usual indicators in the report that would be there if your computer is a Dell.

    Could you look on the computer and tell us what version and edition of Windows is listed on the computer's Certificate of Authenticity (CoA)?  Don't post the product key.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, October 6, 2010 12:48 PM
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    Hmm

    Thats where we may have a problem, I am unsure about exactly what this pc is.

    My old pc was definetely a Dell, this pc here I bought recently off a friend as my old one was literally falling apart.

    This pc had a torrented version of Windows 7 on it, and as you can imagine I was not too comfortable having an illegal copy of an operating system on the pc, so I installed Vista from the disk I had from my old pc (the drivers and utilities I found online from my hardware providers websites).

    Now, the gist of what I'm getting is that by removing an illegal OS and replacing it with a legit copy, I may have screwed myself over?!

    The computer was working absolutely fine before it started doing this, and so I would respectfully ask for a new product key if that is possible.

    Wednesday, October 6, 2010 4:25 PM
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    Hello Mister Six,

    You wrote, "...so I installed Vista from the disk I had from my old pc..."

    OK, that explains how a Dell OEM SLP installation for Windows Vista Home Premium found its way onto your computer.

    The license for Windows Vista that was on your old Dell is an OEM license, and the Software Licensing Terms (SLTs) for OEM licenses specifiy that the license is valid only on the computer onto which it was first installed and is not permitted to be moved to any other computer.

    In order to run Genuine Windows on your computer, you will have to purchase a full retail license (or, if you are comfortable with the support and portability limitations, a systembuilder/OEM license) for the Windows operating system of your choice and install it onto this computer.  Since the computer does not have a valid license installed, you are required to use a full license rather than an upgrade retail license (as there is nothing from which you can upgrade).

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:32 PM
    Wednesday, October 6, 2010 5:25 PM
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    I see, thats fair enough I suppose.

    Firstly where (and how) would I go about getting a full retail license? (could you provide a link if possible)

    And also, would this process involve me re-installing the operating system again?

    Many thanks.

    Wednesday, October 6, 2010 5:42 PM
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    Hello Mister Six,

    If you want to continue to use Windows Vista Home Premium, you would have to purchase it from a third party, as Microsoft no longer actively sells Windows Vista since Windows 7 is now the current Operating System.  New Old Stocks of Windows Vista can still be had at some local small computer shops, and you may see it available on various online and mail order retailers.  I would urge you to exercise great caution when purchasing Windows from any place other than the most respected of retail stores, as there is all too much counterfiet software out there.

    I think if you were to acquire a genuine OEM licensing kit for Windows Vista Home Premium, you would be able to simply enter the product key and activate online without having to reinstall.

    If the computer has enough horsepower to run Windows 7, you can purchase it directly from Microsoft thus eliminating any concerns about inadvertently buying a nongenuine copy.  Go to http://store.microsoft.com and if necessary adjust the locality to match your residence in the UK.  Of course, since W7 is the current OS, it will be available at all major retailers selling consumer electronics.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, October 6, 2010 7:54 PM