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One care updation and backing up Problem

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One care couldn't install a required update on this PC until this problem is fixed, this PC may be at risk from Internet threat., how this can be fixed. fa Khan

Tuesday, October 23, 2007 2:30 PM

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Is this version 2.0 beta? An update was rolled out last night to all current beta users. If the update failed, standard troubleshooting applies (bottom of this post) or contact support. If it is version 2.0, please file a bug, too.

http://help.live.com/help.aspx?project=onecarev2 -use the "Get More Help" link in the lower right of the page to contact support via email.

To file a bug on Connect: https://connect.microsoft.com/site/sitehome.aspx?SiteID=168

See the Bug Submission Guide - http://connect.microsoft.com/content/content.aspx?ContentID=3480&SiteID=168 - for details on how to create and submit the Support Log zip file with your bug.

Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

Information to help troubleshoot and resolve update problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1286736&SiteID=2

-steve
Tuesday, October 23, 2007 3:21 PM

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