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Please help me with this, it's rather frustrating >.< RRS feed

  • Question

  • I have no idea where to ask this, so I apologize ahead of time if this is the wrong place :(

    This is somewhat difficult to explain, so I'll convey it to the best of my abilities:
    Whenever I start up my computer when it loads in I am unable to click my taskbar at all, I am able to drag icons on the desktop around, highlight them, and execute them but I am then unable to use the programs/windows that open from doing so. The "duct tape" solution I've found is to log out of my account and then log back in, which fixes it completely but it comes back in about 10-30 minutes.

    Along with that when the problem first started happening my mouse would also sometimes become completely unresponsive (and sometimes the mouse itself would also shut off, it has decorative lights on it and they would turn off) This had a "duct tape" fix of just unplugging the mouse and plugging it back in, that has not happened for a while though so I think I fixed that.

    I am fairly sure all my drivers are up to date, I've used a couple programs that detect when drivers are out of date and they both found a few minor ones, but none that would cause this (to my knowledge). The drivers for my mouse are also updated, it is a Steel Series WoW MMO mouse, they have the drivers for download on their site and I made sure they were up to date (They were already, but I reinstalled them to make sure)

    My computer is a Dell XPS, 6GB Ram, 600GB HDD, 64-bit Windows 7 OS, I run dual monitors, but the problem also arises with a single monitor (Tried unplugging one and going about my ways with one)

    I would go back to factory settings and just start fresh (Everything of value on my computer is backed up on an external hard drive) But I do not have the disc from when I bought the computer, it was sadly lost in one of the many moves I've undertaken after purchasing this computer, at one point I read somewhere a System Repair Disc could factory reset my computer, but I must have read wrong.

    I tried the repair option from the disc anyway (Already made the disc, might as well) and it did not fix the problem or find any problems.

    Any ideas? If you need more information just ask, I'll do my best.

    Wednesday, May 2, 2012 10:29 AM

Answers

  • "Kiraush" wrote in message news:c790dd6e-fe15-4e36-8f23-90e62b8d7b62...

    I have no idea where to ask this, so I apologize ahead of time if this is the wrong place :(

     

    Any ideas? If you need more information just ask, I'll do my best.

    First ensure that the problem isn't malware-related.
    download and install Malwarebytes Anti-malware www.malwarebytes.org and update it, and run a full scan (DO NOT enable the Real-Time protection option!).
    Delete everything it finds.
    Run CHKDSK and SFC scans
    Then repost your problem in a more appropriate forum - the Answers System Repair forum here http://answers.microsoft.com/en-us/windows/forum/windows_7-system
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 2, 2012 11:16 AM
    Moderator