Live ID Retrieval RRS feed

  • Question

  • My PC recently completely died on me and I lost everything including my OneCare live id and password. The subsciption I have is valid for 2 years and when  goto to the help pages to try to retrieve subsciption information I am asked for a 20 digit code. All I have is a 25 digit product key so cannot get required info to register. I have been sitting at my laptop for hours searching MS web but don't seem to be getting anywhere and am tempted to use another software supplier but as this is the best virus and web protection I have had am reluctant. all I want is to know what id I used when I originally installed the software. Pullint my hair out now and need some urgent help. PS I am a UK user
    Wednesday, March 18, 2009 11:04 PM


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