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Cannot connect the computer to the server beacuse another software installation is in progress RRS feed

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    I am running a WHS2011 with 3 PCs connected to it, all on Windows 7. I have been trying to connect a 4th PC on Windows 7, which sits on the same network as the rest and with similar if not same configuration. I am however stopped from installing the Connector by a persistent errror message that reads; "Cannot connect the computer to the server because either another software installation is in progress, or the computer has a restart pending".

    Does anyone know how to resolve this error?

    Thanks,

    Bo Lundqvist
    Philippines


    • Edited by Bo Lundqvist Saturday, December 10, 2011 4:32 PM
    Saturday, December 10, 2011 4:31 PM

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    Just a note--I had the same issue on one computer, and followed the instructions Phil copied above. I had no "PendingFileRenameOperations" key. However I did have a FileRenameOperations key (minus the "Pending.") I changed that, per the instructions, and then the computer connected just fine.

    I also noticed that in the original thread about this, blame was traced to a previous install of Logitech Webcam software. No such software was installed on my computer--although we did install Microsoft LifeCam software, for whatever that's worth.

    Saul

     

     

    Saul
    • Marked as answer by Bo Lundqvist Thursday, December 29, 2011 4:37 PM
    Friday, December 23, 2011 8:14 AM

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    Did you try searching this forum before asking the question as this has been covered many times before?

    To work around the pending reboot issue:
    1. Open Regedit
    2. Find the key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager"
    3. Rename the "PendingFileRenameOperations" value to "PendingFileRenameOperations2"

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.
    • Edited by Phil Harrison Saturday, December 10, 2011 5:31 PM
    • Proposed as answer by Phil Harrison Saturday, December 10, 2011 5:31 PM
    Saturday, December 10, 2011 5:27 PM
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    Just a note--I had the same issue on one computer, and followed the instructions Phil copied above. I had no "PendingFileRenameOperations" key. However I did have a FileRenameOperations key (minus the "Pending.") I changed that, per the instructions, and then the computer connected just fine.

    I also noticed that in the original thread about this, blame was traced to a previous install of Logitech Webcam software. No such software was installed on my computer--although we did install Microsoft LifeCam software, for whatever that's worth.

    Saul

     

     

    Saul
    • Marked as answer by Bo Lundqvist Thursday, December 29, 2011 4:37 PM
    Friday, December 23, 2011 8:14 AM
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    Thanks Saul, Phil.

    I encountered the same issue - no "PendingFileRenameOperations" key. I did as you did and changed the FileRenameOperations key to FileRenameOperations2, and kazam it worked beautifully.

    Bo

     

    Thursday, December 29, 2011 4:39 PM
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    Having the same issue on 2 of 5 computers at home.  One is new computer on Windows 7... other is older that was restored to original XP.  

    Is there anything that can bypass this installation error and force it?  

    I've been having this error since the original WHS.


    Tim

     
    Saturday, March 3, 2012 2:27 AM
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    thanks Phil
    Wednesday, August 1, 2012 4:24 AM
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    Thank you Phil! This worked perfectly the first time. You also gave very specific information to make it very easy!

    Thomas Baker

    Saturday, August 18, 2012 6:43 AM
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    As further help, on another forum someone posted the same problem. The motherboard came with  Intel Smart Connect software, this had to be deleted before the connector would install, or it gave the above error message.
    Saturday, August 18, 2012 4:11 PM
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    Thanks!
    Friday, November 2, 2012 6:05 AM
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    Thanks so much for this tip.

    I had to make a clean install of WHS2011- and I got all computers on network re-connected except one. Following all registry hacks as described. Then came to this comment. I checked computer and it did indeed have the Intel Smart Connect software installed. Uninstalled, and BINGO, issue solved.

    Tuesday, July 8, 2014 7:22 PM
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    Thanks, Phil. Your suggestion worked for me.  Many thanks!

    I marked you answer as helpful.

    George

    Saturday, October 4, 2014 1:39 AM