Thank You for this service and Happy Fathers Day RRS feed

  • General discussion

  • Thank You, and happy Fathers Day


    Sunday, June 15, 2008 1:37 PM

All replies


    Sunday, June 15, 2008 1:40 PM
  • I am sorry for the delay responding. New Orleans is under severe thunderstorm and I have lost power quite few times.

    I paid for Windows live but I do not think it has been over a year. However. I lost my printout when I placed Windows live on PC in Bedroom. I tried to place Windows Live on this pc this morning in another room. Sorry for the grammer but outside, we are getting pounded by lightning as I write this in my apartment.


    If it has been over year or Microsoft has no way to conferm my payment, I will grab my Credit Card and renew. Great service.

    e ellison


    Sunday, June 15, 2008 2:24 PM
  • Elizabeth, I've merged your 3 posts into one. It seems that you may be trying to install on a second PC and are being asked for payment information.

    If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.


    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.


    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.


    Monday, June 16, 2008 5:09 PM