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Manage live one care accounts RRS feed

  • Question

  • I have had live one care on my desk top PC  for almost a year I think it is under hrrjr@hotmail.com. It is due to run out near the end of April 2008. I purchased a note book in November 2007 and in Dec of 2007 I installed live care on it. It is under jr1955@live .com  I would like to connect the 2 together and make the Desk top the hub PC Using the jr1955@live .com I had purchased 2 different accounts and it was mention that I could just put them both together ,how do I do this now. Which address do I use for this ,how do I use the jr1955 account on the hrrjr  account? When I tried to open my Manage your one care circle on the hrrjr(Desk top) it will not open.It will not open on the jr1955 either.How do I get past this or am I not doing this right.?

    harry jr

    Tuesday, March 25, 2008 5:10 PM

Answers

  • On the desktop PC, uninstall OneCare and reinstall OneCare from http://onecare.live.com

    Once it has installed, it will be in trial mode until you activate/subscribe.

    Activate with the LiveID for your second subscription that is on the Hub.

    It will now be part of the second subscription.

     

    If the first subscription was purchased using a credit card, it will auto-renew *even if* it is no longer used on any PC! So,  be sure to contact support to cancel that subscription.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, March 26, 2008 1:13 AM
    Moderator

All replies

  • It's me again ,I just found out that the Desk top PC account may be under Suekelhar@hotmail.com

    harry jr

    Tuesday, March 25, 2008 5:37 PM
  • On the desktop PC, uninstall OneCare and reinstall OneCare from http://onecare.live.com

    Once it has installed, it will be in trial mode until you activate/subscribe.

    Activate with the LiveID for your second subscription that is on the Hub.

    It will now be part of the second subscription.

     

    If the first subscription was purchased using a credit card, it will auto-renew *even if* it is no longer used on any PC! So,  be sure to contact support to cancel that subscription.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, March 26, 2008 1:13 AM
    Moderator
  • The post was helpful other than I cannot find how to unstall it ,so since it is all working ok on both PC's we are just going to let every thing the way it is for now .When this one (DESK top) come up  it says it will auto renew and I am going to let it go ahead . And the same for the note book .If we add any more PC"S I will know that I can add them on to either one of the Live One Care Circles and be protected. Thank you. My business  work is starting for the season and I really don't have time to mess with it now . I am just happy with the protection that it gives. I do have one question --Does Live One Care protect against Spy ware and spam ,? I guess this sounds like a stupid question especially since I don't seem to be having any major problems. But I am not very smart on this computer stuff and I have gotten to the place as to I do not trust very many local ppl to come and work on them , Some times I think they are worse when they are done than what they were before they started.  So I have been getting all of my help as much as  possible on line or through the phone from you ,HP, Embarq ,Penn State Tech service, ETC  where ever I can find help and have been trying to fix it myself. God bless all of the ppl that have been helping me because they have had to have a LOT of patience working with me. At least this way if I mess up I did it, not some one else that I invited in to work on them. It has been an experience and I can't start to remember all the different thing that I have had to try to do. Thank goodness for all the ppl that help.

    harry jr

    Wednesday, March 26, 2008 2:45 PM
  • Hello, harry jr.

    Here is how to uninstall if you choose to pursue that route instead of maintaining two subscriptions - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=663806&SiteID=2

     

    OneCare protects against spyware, but does not include spam filtering for your mail. Depending on your email provider, they may have spam filtering available on the server (Hotmail does, gmail does, etc.) and you have the ability to filter spam in the client software if you are using Outlook, for example, using the built in Junk Mail filtering and regular updates for this from Microsoft Update.

     

    -steve

     

    Wednesday, March 26, 2008 6:19 PM
    Moderator