Reinstall of vista leads to validation error RRS feed

  • Question

  • Hello all, I recently had to reinstall vista and completely wipe my hard drive due to an enormous virius.  Upon reinstallation I discovered my original validation code for vista (which was valid originally) is no longer valid.  Considering the fact that i was already planning on upgrading to windows 7, i purchased an update dvd only to discover that i need at least sp1 in order to update.  Because my validation code is invalid i have been unable to update automatically with windows update and the standalone installer fails to install as well.  Is there anything i can do????

    Thanks in advance,


    Diagnostic Report (1.9.0019.0):


    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0


    Cached Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-8XGWB-994MX-MB4TW

    Windows Product Key Hash: CTkeHpeYcm/y5mmw7VbdPfxDaVQ=

    Windows Product ID: 89583-OEM-7359756-96560

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    ID: {FFAB0044-975D-4E22-A85A-CE2EB57FE5C4}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000009

    Build lab: 6000.vista_gdr.091208-0542

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A


    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002


    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Users\Kurt\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FFAB0044-975D-4E22-A85A-CE2EB57FE5C4}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MB4TW</PKey><PID>89583-OEM-7359756-96560</PID><PIDType>3</PIDType><SID>S-1-5-21-4202033467-2095563945-2667328002</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7512</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20090220000000.000000+000</Date></BIOS><HWID>E6333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->

    Software licensing service version: 6.0.6000.16509

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_COA_NSLP channel

    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89583-00146-597-596560-02-1033-6000.0000-0712010

    Installation ID: 016862076262358471854884370233241420766566449562948752

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203

    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204

    Partial Product Key: MB4TW

    License Status: Initial grace period

    Time remaining: 26676 minute(s) (18 day(s))


    Windows Activation Technologies-->



    HWID Data-->



    OEM Activation 1.0 Data-->



    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 7512MS A7512100

      FACP 7512MS A7512100

      HPET 7512MS OEMHPET 

      MCFG 7512MS OEMMCFG 

      OEMB 7512MS A7512100

      SSDT DpgPmm CpuPm



    Thursday, March 25, 2010 12:46 AM


  • Note: If there is no reply by Monday April 5th, we will assume the issue is resolved and close the thread as Answered.
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, April 7, 2010 10:40 PM
    Friday, April 2, 2010 8:42 PM

All replies

  • Hi Kurt,

    If your Vista Product Key is, in fact, invalid, then no, to be able to Upgrade, the older copy of Windows, to be Upgraded, must be Valid and Genuine.

    My Tool shows that your Vista OEM System Builder product Key as Blocked (non-genuine). However, I don't see any indication that this key was leaked to the internet or abused in some way, so I am curious as to why it was Blocked.  I currently have a request for a Reason for the Block open with the Product Key group. They may or may not be able to identify the key from the partal Product key number in your Diagnostic Report.  I will update you when I learn more.


    Thank you,


    Darin MS
    Thursday, March 25, 2010 9:55 PM
  • Thanks for your help, please let me know as soon as possible
    Saturday, March 27, 2010 2:09 PM
  • Kurtwid77,

     I'm still trying to track down the reason for the Blocked Product Key. 

     Do you have a Certificate of Authenticity that has that Product Key number on it? If so, would you be able to take a picture of it and send it to me, if needed?

    Thank you,

    Darin MS
    Monday, March 29, 2010 11:20 PM
  • yes i do still have my Certificate of Authenticity, what address should i send it to?
    Tuesday, March 30, 2010 2:08 AM
  • At this point, I'm not sure if it will be useful or not, but just in case, go ahead and send the picture to:

    wga11 @ hotmail.com  <remove spaces

    NOTE: The reason I used a Hotmail account is that if I post my work email, I would get spammed badly. So I created a temporary Hotmail account.  Once I receive the photo of the Certificate of Authenticity I will close that Hotmail account.


    Thank you,

    Darin MS
    Tuesday, March 30, 2010 9:15 PM
  • Please also include

    a) The country where you are located

    b) Where you purchased the software that this Certificate of Authenticity came with

    Thank you,


    Darin MS
    Wednesday, March 31, 2010 9:05 PM
  • Note: If there is no reply by Monday April 5th, we will assume the issue is resolved and close the thread as Answered.
    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, April 7, 2010 10:40 PM
    Friday, April 2, 2010 8:42 PM