Update error 80070426

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  "Jellybean Johns" wrote in message news:c80acbdc-dad7-40fd-95e7-6f7c5b878b33...

  I am getting error 80070426 when I try to update Windows. I ran a diagnostic but it doesn't mean a whole lot to me. I'm not sure how to fix this error.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
  Windows Product ID: 89578-OEM-7332157-00204
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  

   

  File Scan Data-->
  File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18287], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

   

  
  

  Looks like your Licensing Store is corrupted.

   

  Please try the below steps to recreate the Store files. This may resolve the issue.

   

  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Softwar eLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

   

  Reboot TWICE
  If necessary, then you may be required to enter the Product Key and/or Activate.

   

  Reboot

   

  Once complete, please post back with a new MGADiag report

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, July 13, 2011 2:50 PM

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  Thanks for your help. I followed your directions torecreate the Store files. Here is my new diagnostic report. Am I good to go now?

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-VJ4C4-R9MG7-GJ3K4
  Windows Product Key Hash: x677hb/Rvwf3Ex0dp0SdJTsLj9s=
  Windows Product ID: 89578-OEM-7353854-44612
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {438BB058-E2B4-4CBC-AF29-22D64D680C94}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.100608-0458
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Small Business 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18287], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{438BB058-E2B4-4CBC-AF29-22D64D680C94}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GJ3K4</PKey><PID>89578-OEM-7353854-44612</PID><PIDType>3</PIDType><SID>S-1-5-21-2640753010-1922161900-1207705226</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080319000000.000000+000</Date></BIOS><HWID>89333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>78CC364DDB895B2</Val><Hash>A/Lw52gBbnpO5O/ij5rlrS9URic=</Hash><Pid>81606-OEM-6472934-53784</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_NSLP channel
  Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-538-544612-02-1033-6002.0000-1942011
  Installation ID: 016216456973698373534034236595614556168850026496925442
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: GJ3K4
  License Status: Licensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEA6GGMOxaWEnlOapp6HrMyD0aDBgwM77598vSw5JvFYj2uBKxWRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    OSFR   DELL    M08   
    SSDT   PmRef  CpuPm

   

   

  Wednesday, July 13, 2011 3:43 PM

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  "Jellybean Johns" wrote in message news:bf0bd011-5910-40c2-bc71-17ad71ab66b1...

  Thanks for your help. I followed your directions torecreate the Store files. Here is my new diagnostic report. Am I good to go now?

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-VJ4C4-R9MG7-GJ3K4
  Windows Product Key Hash: x677hb/Rvwf3Ex0dp0SdJTsLj9s=
  Windows Product ID: 89578-OEM-7353854-44612
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {438BB058-E2B4-4CBC-AF29-22D64D680C94}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.100608-0458
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Small Business 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18287], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{438BB058-E2B4-4CBC-AF29-22D64D680C94}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GJ3K4</PKey><PID>89578-OEM-7353854-44612</PID><PIDType>3</PIDType><SID>S-1-5-21-2640753010-1922161900-1207705226</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080319000000.000000+000</Date></BIOS><HWID>89333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>78CC364DDB895B2</Val><Hash>A/Lw52gBbnpO5O/ij5rlrS9URic=</Hash><Pid>81606-OEM-6472934-53784</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_NSLP channel
  Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-538-544612-02-1033-6002.0000-1942011
  Installation ID: 016216456973698373534034236595614556168850026496925442
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: GJ3K4
  License Status: Licensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEA6GGMOxaWEnlOapp6HrMyD0aDBgwM77598vSw5JvFYj2uBKxWRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    OSFR   DELL    M08   
    SSDT   PmRef  CpuPm

   

   

  
  

  Unfortunately, no -

  Please check that the Cryptographic and Software Licensing Services are set to Automatic start (and running) as follows

   

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key
  Accept the UAC prompt that comes up
  In the listing of Services, find the Software Licensing Service (SLSVC)
  right-click on it, and select Properties.
  make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
   
  Then try starting the service.
  What is the result?
   
  If you get an error message, please report back with the EXACT details.
   

  Repeat for the Cryptographic Services

  
  If it succeeds, reboot - run an new MGADiag report, and post it back here
   
  

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, July 13, 2011 4:00 PM

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  The Software Licensing Service (SLSVC) was set to Automatic and the status was Started. It looks like I have a problem with the Cryptographic Services. The Status is Started; however the description says "Failed to Read Description. Error Code: 15100>". When I right clicked on CryptSvc to go to Properties I got the following message. "The resource loader failed to find MUI file."

   

   

  Wednesday, July 13, 2011 4:21 PM

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  "Jellybean Johns" wrote in message news:efdb7cf7-d672-4a3a-9db7-4c23fc3968e4...

  The Software Licensing Service (SLSVC) was set to Automatic and the status was Started. It looks like I have a problem with the Cryptographic Services. The Status is Started; however the description says "Failed to Read Description. Error Code: 15100>". When I right clicked on CryptSvc to go to Properties I got the following message. "The resource loader failed to find MUI file."

   

   

  
  

  Ahah!

  Let's work on that one then.

   

  Open an Elevated Command Prompt window (click on Start, in the Search box type CMD, right-click on the found file and select un as Administrator).
  At the prompt, type
   
  SC QC cryptsvc
  hit the Enter key and wait for the response
   
  do the same for
  SC QUERYEX cryptsvc
  SC SDSHOW cryptsvc
  SC QPRIVS cryptsvc
  SC QSIDTYPE cryptsvc
   
  Copy the results to your response here. ( click on the little icon in the top left of the Command Prompt windows - select Edit, then  'Select all' - then hit the Enter key, and Paste the result into Notepad or your response) - do not close the window yet.
   
   then run the following command to try and repair any damaged files
  SFC   /SCANNOW
  Once complete, close the window, and reboot
  run another MGADiag report, and post the result.
  

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Wednesday, July 13, 2011 10:03 PM

  Wednesday, July 13, 2011 4:43 PM

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  Here are my responses. I'm running the scannow and will pst my diagnostic after I reboot.

  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Windows\system32>SC QC cryptsvc
  [SC] QueryServiceConfig FAILED 15100:

  The resource loader failed to find MUI file.

  
  C:\Windows\system32>SC QUERYEX cryptsvc

  SERVICE_NAME: cryptsvc
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1436
          FLAGS              :

  C:\Windows\system32>SC SDSHOW cryptsvc

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

  C:\Windows\system32>SC QPRIVS cryptsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: cryptsvc
          PRIVILEGES       : SeChangeNotifyPrivilege
                           : SeCreateGlobalPrivilege
                           : SeImpersonatePrivilege

  C:\Windows\system32>SC QSIDTYPE cryptsvc
  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: cryptsvc
  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Windows\system32>

   

   

   

   

   

  Thursday, July 14, 2011 12:36 AM

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  I ran the scannow and it looks like it was not able to fix all of the problems. Below is my scannow response and my most recent diagnostic.

  C:\Windows\system32>sfc /scannow

   Beginning system scan.  This process will take some time.

   Beginning verification phase of system scan.

  Verification 100% complete.

  Windows Resource Protection found corrupt files but was unable to fix some of th

  em.

  Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example

  C:\Windows\Logs\CBS\CBS.log

  C:\Windows\system32>

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-VJ4C4-R9MG7-GJ3K4
  Windows Product Key Hash: x677hb/Rvwf3Ex0dp0SdJTsLj9s=
  Windows Product ID: 89578-OEM-7353854-44612
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {438BB058-E2B4-4CBC-AF29-22D64D680C94}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.100608-0458
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Small Business 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18287], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18975], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{438BB058-E2B4-4CBC-AF29-22D64D680C94}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GJ3K4</PKey><PID>89578-OEM-7353854-44612</PID><PIDType>3</PIDType><SID>S-1-5-21-2640753010-1922161900-1207705226</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080319000000.000000+000</Date></BIOS><HWID>89333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>78CC364DDB895B2</Val><Hash>A/Lw52gBbnpO5O/ij5rlrS9URic=</Hash><Pid>81606-OEM-6472934-53784</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_COA_NSLP channel
  Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-538-544612-02-1033-6002.0000-1942011
  Installation ID: 016216456973698373534034236595614556168850026496925442
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: GJ3K4
  License Status: Licensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEA6GGMOxaWEnlOapp6HrMyD0aDBgwM77598vSw5JvFYj2uBKxWRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    M08   
    FACP   DELL    M08   
    HPET   DELL    M08   
    BOOT   DELL    M08   
    MCFG   DELL    M08   
    SLIC   DELL    M08   
    OSFR   DELL    M08   
    SSDT   PmRef  CpuPm

  
  

   

  Thursday, July 14, 2011 1:19 AM

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  "Jellybean Johns" wrote in message news:276e3fe8-2122-4b28-a3f6-3956e2f8f934...

  I ran the scannow and it looks like it was not able to fix all of the problems. Below is my scannow response and my most recent diagnostic.

  C:\Windows\system32>sfc /scannow

   Beginning system scan.  This process will take some time.

   Beginning verification phase of system scan.

  Verification 100% complete.

  Windows Resource Protection found corrupt files but was unable to fix some of th

  em.

  Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example

  C:\Windows\Logs\CBS\CBS.log

  C:\Windows\system32>

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-VJ4C4-R9MG7-GJ3K4
  Windows Product Key Hash: x677hb/Rvwf3Ex0dp0SdJTsLj9s=
  Windows Product ID: 89578-OEM-7353854-44612
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  

  
  

   

  
  

  This is going to need research - I've never seen this error before - or even heard of one like it!

  C:\Windows\system32>SC QC cryptsvc
  [SC] QueryServiceConfig FAILED 15100:

   

  The resource loader failed to find MUI file.
  

  Back later

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, July 14, 2011 6:39 AM

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  At this point, I recommend contacting Microsoft Assisted Support, at one of the below URLs, for further assistance with the issue.

   

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0

   

  Thank you,

  ---

  Darin MS

  • Marked as answer by Darin Smith MS Monday, July 18, 2011 9:18 PM

  Monday, July 18, 2011 9:09 PM

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  "Darin Smith MS" wrote in message news:2b14832d-b9e9-4e20-8254-e0cfd33c8b28...

  At this point, I recommend contacting Microsoft Assisted Support, at one of the below URLs, for further assistance with the issue.

   

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0

   

  Thank you,

  ---

  Darin MS

  
  

   

  That is the conclusion I came to as well - I found nothing worthwhile on the web about that error. :(

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, July 18, 2011 11:49 PM

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