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Windows Vista Ultimate Activation Expired

    Question

  • I have a laptop that originally came with windows vista home edition.  after i bought it (dec. 2007) i upgraded it to vista ultimate using the anytime upgrade CD(dec. 2007).  now windows gives me error message "vista activation has expired. please reactivate windows."  when i try to reenter my vista key on the bottom of the laptop it does not accept it because it is from vista home edition.  when i upgraded to vista ultimate using the anytime upgrade i was not given a new cd key.  is the only way to reactive windows ultimate to downgrade to home edition and then re upgrade to ultimate edition??  if so will i lose any regstry files or data??

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K2DK3-6W6Y6-MHT3X
    Windows Product Key Hash: Zx1Wuq7TDmHAQeyoDgK/7mU40uQ=
    Windows Product ID: 89580-495-4289444-71280
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {228460EE-A8F2-4A1C-B68E-271B41D8F28E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 115
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{228460EE-A8F2-4A1C-B68E-271B41D8F28E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MHT3X</PKey><PID>89580-495-4289444-71280</PID><PIDType>5</PIDType><SID>S-1-5-21-3596210280-3709976427-3694594187</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080804000000.000000+000</Date></BIOS><HWID>0A323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>115</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B66BF6338D39778</Val><Hash>wgBkw+ERix08En1YeXs0x+u80Xw=</Hash><Pid>70145-OEM-5795646-26191</Pid><PidType>5</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV    APIC 
      FACP   ATI     Herring
      HPET   PTLTD   HPETTBL
      MCFG   TOSINV    MCFG 
      SSDT   PTLTD   POWERNOW
      SLIC   TOSINV  TOSINV00

    Wednesday, June 27, 2012 6:45 PM

Answers

  • "Hitman2002" wrote in message news:660df61c-4676-4a56-b7b1-f42b7a617533...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K2DK3-6W6Y6-MHT3X
    Windows Product Key Hash: Zx1Wuq7TDmHAQeyoDgK/7mU40uQ=
    Windows Product ID: 89580-495-4289444-71280
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080804000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

     

    HWID Data-->
    N/A, hr = 0x8007000d

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000

     
     
    No change :(
    The 0x8007000d error translates as 'unable to open the license - the data is invalid'
     
    The file problem I was expecting to give this response actually gives me a different one, and I've so far been unable to find any way to repro.
    I have a suspicion that the problem arises because of corruption in the data derived from the licenses stored in the Windows\System32\licensing folder, but at present have no solution other than a reinstall (either a repair install, or a reformat/reinstall).
     
    That being the case, I can only recommend that you contact WGA support (unless you're prepared for a long haul troubleshoot - which could take a couple of weeks, and still end up in the same state)
     
     
    Outside North America:
     
    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!    
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 4:37 PM
    Moderator

All replies

  • "Hitman2002" wrote in message news:c814b1c2-0224-49e6-946b-1f37682ab370...

    I have a laptop that originally came with windows vista home edition.  after i bought it (dec. 2007) i upgraded it to vista ultimate using the anytime upgrade CD(dec. 2007).  now windows gives me error message "vista activation has expired. please reactivate windows."  when i try to reenter my vista key on the bottom of the laptop it does not accept it because it is from vista home edition.  when i upgraded to vista ultimate using the anytime upgrade i was not given a new cd key.  is the only way to reactive windows ultimate to downgrade to home edition and then re upgrade to ultimate edition??  if so will i lose any regstry files or data??

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K2DK3-6W6Y6-MHT3X
    Windows Product Key Hash: Zx1Wuq7TDmHAQeyoDgK/7mU40uQ=
    Windows Product ID: 89580-495-4289444-71280
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080804000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A, hr = 0x8007000d

     
     
    Life gets complicated when you have an upgrade :(
    The problem appears to be in the Licensing Store - please try the following.....
     
    Recreate the Licensing Store with the correct data.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice. 
     
    You may be asked to enter your COA Key and/or Activate – if asked for the Key, use the one from your upgrade. (you may be told it's invalid - don't worry about it for the moment, as we're just trying to fix the underlying problem)
     
    Once complete, run another MGADiag report and post back with the results.     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, June 27, 2012 8:56 PM
    Wednesday, June 27, 2012 7:52 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K2DK3-6W6Y6-MHT3X
    Windows Product Key Hash: Zx1Wuq7TDmHAQeyoDgK/7mU40uQ=
    Windows Product ID: 89580-495-4289444-71280
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {228460EE-A8F2-4A1C-B68E-271B41D8F28E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 115
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{228460EE-A8F2-4A1C-B68E-271B41D8F28E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MHT3X</PKey><PID>89580-495-4289444-71280</PID><PIDType>5</PIDType><SID>S-1-5-21-3596210280-3709976427-3694594187</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080804000000.000000+000</Date></BIOS><HWID>0A323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>115</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B66BF6338D39778</Val><Hash>wgBkw+ERix08En1YeXs0x+u80Xw=</Hash><Pid>70145-OEM-5795646-26191</Pid><PidType>5</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV    APIC 
      FACP   ATI     Herring
      HPET   PTLTD   HPETTBL
      MCFG   TOSINV    MCFG 
      SSDT   PTLTD   POWERNOW
      SLIC   TOSINV  TOSINV00

    Thursday, June 28, 2012 3:38 PM
  • "Hitman2002" wrote in message news:660df61c-4676-4a56-b7b1-f42b7a617533...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K2DK3-6W6Y6-MHT3X
    Windows Product Key Hash: Zx1Wuq7TDmHAQeyoDgK/7mU40uQ=
    Windows Product ID: 89580-495-4289444-71280
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.80   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080804000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): The data is invalid.

     

    HWID Data-->
    N/A, hr = 0x8007000d

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000

     
     
    No change :(
    The 0x8007000d error translates as 'unable to open the license - the data is invalid'
     
    The file problem I was expecting to give this response actually gives me a different one, and I've so far been unable to find any way to repro.
    I have a suspicion that the problem arises because of corruption in the data derived from the licenses stored in the Windows\System32\licensing folder, but at present have no solution other than a reinstall (either a repair install, or a reformat/reinstall).
     
    That being the case, I can only recommend that you contact WGA support (unless you're prepared for a long haul troubleshoot - which could take a couple of weeks, and still end up in the same state)
     
     
    Outside North America:
     
    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!    
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 4:37 PM
    Moderator