Answered by:
blank screen windows build 7600 not genuine - MGA Diagnostic Tool

Question
-
Any time I start my computer a black screen shows with the above message on the bottom right hand side. Can anyone help me with this issue?I have downloaded the MGA Diagnostic Tool and it came up with the following diagnostic report:Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-G9XHR-8Y6Y9-4WMQBWindows Product Key Hash: 0JvaSnA5Td6/jouSzONGZ5lTh/w=Windows Product ID: 00359-031-4617926-85050Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7600.2.00010300.0.0.003ID: {36966718-A123-484D-839D-00B01A451887}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000000Build lab: 7600.win7_gdr.110622-1503TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files\Internet Explorer\iexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{36966718-A123-484D-839D-00B01A451887}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4WMQB</PKey><PID>00359-031-4617926-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-514012599-3034220831-2643521765</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario A900 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32</Version><SMBIOSVersion major="2" minor="4"/><Date>20080319000000.000000+000</Date></BIOS><HWID>C0B93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelActivation ID: 2e7d060d-4714-40f2-9896-1e4f15b612adApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00170-031-461792-01-2057-7600.0000-2142011Installation ID: 007894094964515811071803716851333866755060688666892070Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: 4WMQBLicense Status: NotificationNotification Reason: 0xC004F009 (grace time expired).Remaining Windows rearm count: 3Trusted time: 15/09/2011 22:30:24Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x80072EE7HealthStatus: 0x0000000000000000Event Time Stamp: 8:18:2011 19:03ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJQMkvrxfLYCckaDBgxEyPxTwlCwQainipMqhQ==OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x0OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC HPQOEM SLIC-MPCFACP HP SPARTANHPET HPQOEM SLIC-MPCBOOT HPQOEM SLIC-MPCMCFG HPQOEM SLIC-MPCASF! HPQOEM SLIC-MPCSLIC HPQOEM SLIC-MPCSSDT PmRef CpuPmThursday, September 15, 2011 9:40 PM
Answers
-
License Status: NotificationNotification Reason: 0xC004F009 (grace time expired).your initial grace period has expired. windows must be activated within 30 days of installation.You may have to activate by phone
How to activate Windows 7 manually (activate by phone)
1) Click Start, and in the Search box type: slui.exe 4
2) Next press the 'ENTER' key
3) Select your 'Country' from the list.
4) Choose the 'Phone Activation' option.
5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
6) Explain your problem clearly to the support person.
- Proposed as answer by Noel D PatonModerator Wednesday, September 21, 2011 9:49 PM
- Marked as answer by Darin Smith MS Thursday, September 22, 2011 7:27 PM
Friday, September 16, 2011 12:00 AMAnswerer