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Lost Windows XP Home Edition CD RRS feed

  • Question

  • I have the packaging with product key etc but somehow I am missing the cd! I did have to re-load about 12 months ago. Must not have been put back where it should have been. I need the disk as have fax and media problems. Can anyone help?

    Friday, May 1, 2009 1:11 AM

Answers

  • Good Morning Trish,


    Thank you for visiting our Forum today :-). Please contact the Microsoft Supplemental Team and ask how you may replace Microsoft Software.

    See the following Knowledge Base (KB) article:

    KB326246 - How to replace Microsoft software or hardware, order service packs and product upgrades, and replace product manuals

    http://support.microsoft.com/default.aspx/kb/326246


    Take care and have a wonderful weekend :-)



    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, May 1, 2009 5:14 PM
    Friday, May 1, 2009 5:13 PM