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VLK no longer in use by Issuer RRS feed

  • Question

  • I bought WinPro XP and did a clean install on a newly formatted HD about a year ago.  At that time I ran the WGA tool and it verified that I had a legitimate WGA copy and I have installed several updates since then.  Today the WGA tool says:

    This copy of Windows did not pass genuine validation.

    The product key found on this computer was issued to an organization that is no longer using the key.

    The Windows product key found on your computer is a Volume License Key (VLK). A VLK is typically licensed to an organization that wants to use multiple copies of Windows. When a VLK is reported as stolen or leaked, or the organization stops using the VLK, the VLK is blocked from passing validation.


    I downloaded and ran the MGA tool.  My COA has a different Product Key than what MGA identifies and it was unable to Resolve the issue. 

    Step 1:  Copy of MGA data

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23168
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {30A0EDEC-96A4-45E6-851F-5A863191CCCE}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{30A0EDEC-96A4-45E6-851F-5A863191CCCE}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23168</PID><PIDType>1</PIDType><SID>S-1-5-21-1614895754-630328440-839522115</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4S800 ACPI BIOS Revision 1009</Version><SMBIOSVersion major="2" minor="3"/><Date>20040608000000.000000+000</Date></BIOS><HWID>56203FB70184A063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>505200EA9C865A2</Val><Hash>Q6S/psXnMD67Z6pepW0UG0Qf9DM=</Hash><Pid>73931-721-6275796-57806</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Step 2:  I'm running XP Pro, Service Pack 2, Version 2002.  The COA does identify this as OEM Software.


    What do I do now?


    Sunday, December 23, 2007 1:09 AM

Answers

  • Hello,

     

    I am curious where did you procure Windows which is currently running on your system? Please provide me with the name of where you purchased the media, website, phone number or any information you have. Also have you looked @ the following websites:

    http://www.microsoft.com/piracy

    http://www.microsoft.com/resources/howtotell/ 

    Please look @ your media vs. the media on the sites located here. Now please analyze the differences. Do you have genuine or non-genuine media? 

     

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

    http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

    Thank you,

     

    STephen Holm, MS

    Monday, December 24, 2007 7:57 PM

All replies

  • Another,

     

    Assuming the Product Key on the CoA affixed to the computer is for XP Pro, and asuming the CoA affixed to the computer (and its PK) is Genuine, you should be able to "genuine-ize" your currently nongenuine installation by running the PK Updater utility here:  http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx

     

    The PK Updater needs full access to the internet to interact with MS servers while it runs (it verifies about 6,000 files on yoru system), so please be sure to configure your firewall and other protective software to allow the Updater access to the internet.  When prompted, enter the PK from the affixed CoA into the Updater.  If your system is not too "hacked and cracked" the Updater will be able to complete its task.

     

    Curious that you selected "Another WGA Victim" as your forum handle.  Your circumstances are EXACTLY why the WGA program was developed.  The WGA system has helped you identify that your system has a nongenuine installaion of XP and, assuming the Updater can convert it, the WGA system will have helped you correct that problem at no additional cost to you.  Seems to me "Another WGA Success Story" would be a better choice.

    Sunday, December 23, 2007 4:56 AM
  • I had this exact same issue pop up tonight.  Yesterday, my computer was working fine.  Today when I turned it on, all of a sudden WGA says my copy of Windows is not genuine.  I tried the PK Updater that was linked in the above post, but it says "Validation failed: c:\windows\system32\syssetup.dll ".  When I continue and type in my PK as is stated on the COA, it says that "The product key entered is not a valid key for this system.  PLease check it for typing errors and try again."  What gives?  Why did this happen overnight for no apparent reason?  Where do I go from here?
    Sunday, December 23, 2007 6:15 AM
  • Well there are two major reasons why we get blocked VLK issues.
    1. VLK license holder has used the same product key on more number of computers than he has been licensed for.
    2. VLK license period has expired.

    The only solution to these problems is try and run the mga diag tool and see if your product key matches the product key that you have with you or not.
    If it matches then you will have to buy a new WGA kit from microsoft on 1-800-MICROSOFT (WGA kit is much cheaper than the other version of windows, although there is no difference in the content, everything is exactly same)
    however if it does not match then you can try to run the product key update tool by microsoft and then can activate windows.

    Sunday, December 23, 2007 3:57 PM
  • BrianFAZ,

     

    Please start your own thread in this forum.

     

    Then,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Be sure to include the details you originally posted, too.

    Monday, December 24, 2007 2:32 PM
  • Hello,

     

    I am curious where did you procure Windows which is currently running on your system? Please provide me with the name of where you purchased the media, website, phone number or any information you have. Also have you looked @ the following websites:

    http://www.microsoft.com/piracy

    http://www.microsoft.com/resources/howtotell/ 

    Please look @ your media vs. the media on the sites located here. Now please analyze the differences. Do you have genuine or non-genuine media? 

     

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

    http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

    Thank you,

     

    STephen Holm, MS

    Monday, December 24, 2007 7:57 PM