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Cannot download latest WGA (KB892130) but my MGA says "genuine" RRS feed

  • Question

  • Active X in my IE8 runs alright and the WGA appears to download but it cannot be downloaded, only a link "activate automatic updates" shows up in the end.

    I used to download it alright in the past.

    Here below is my MGA log:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FMR4J-C4DD8-QYK28
    Windows Product Key Hash: ta+WwDY26jdvZ3psotvQp4MocUQ=
    Windows Product ID: 76477-OEM-2166427-42359
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {E101B60F-1C2B-4A85-A73E-0B76485F2B5C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.5.554.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E101B60F-1C2B-4A85-A73E-0B76485F2B5C}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QYK28</PKey><PID>76477-OEM-2166427-42359</PID><PIDType>3</PIDType><SID>S-1-5-21-343818398-1592454029-682003330</SID><SYSTEM><Manufacturer>75V8p</Manufacturer><Model>775V88+</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20050704000000.000000+000</Date></BIOS><HWID>7735376F0184225D</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.554.0"/><File Name="WgaLogon.dll" Version="1.5.554.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>22EBFAEB5A7643C</Val><Hash>uANOVBA24juquYhbTucDizqm5gc=</Hash><Pid>70145-542-2135845-57978</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1322E:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, March 15, 2012 7:46 AM

Answers

  • OK, I tried with IE8 with admin accounts and I think I passed validation.
    I got this page:
    http://www.microsoft.com/genuine/validate/ValidationResult.aspx?displaylang=el&cCode=GRC&PageName=validate

    It says "welcome to windows world" and then, "because your windows are genuine, you can enjoy the safety, credibility and protection they offer" (I translate from local language) and then it gives a free subscription to microsoft security essentials.

    WGA does not show in my add/remove programs list of updates neither in my history of updates in windows update but it's the first time I managed to get a result when pressing express link there, because previously it used to ask to download WGA and I could not.

    I'll keep the link you provided me with if in the future I'll have same problems.

    Tks
    Tuesday, March 20, 2012 9:55 AM

All replies

  • "alpha1379" wrote in message news:c8660097-3458-4706-b5f2-83eb67a81ec0...

    Active X in my IE8 runs alright and the WGA appears to download but it cannot be downloaded, only a link "activate automatic updates" shows up in the end.

    I used to download it alright in the past.

    Here below is my MGA log:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------

     
     
    Please repost, using the correct version of teh MGADiag tool
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 15, 2012 10:18 AM
    Moderator
  • I believe this is my own thread, isn't it?
    I downloaded MGA diagnostic tool on the link you provided and here-below are my results pasted with ctrl+V function.
    About the COA, it says Windows xp home edition OEM software, then the 25 digits product key and then X11-45393 and two ISBN bars to the left and the the right with 14 and with 8 digits accordingly.
    Proof of license certificate of authenticity, Label not to be sold separately, www.microsoft.com/genuine/systembuilder and ©Microsoft 2004, microsoft corporation, that's all on my COA, hope I mentionned the necessary info and omitted my product key as you say.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FMR4J-C4DD8-QYK28
    Windows Product Key Hash: ta+WwDY26jdvZ3psotvQp4MocUQ=
    Windows Product ID: 76477-OEM-2166427-42359
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {E101B60F-1C2B-4A85-A73E-0B76485F2B5C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.5.554.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E101B60F-1C2B-4A85-A73E-0B76485F2B5C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QYK28</PKey><PID>76477-OEM-2166427-42359</PID><PIDType>3</PIDType><SID>S-1-5-21-343818398-1592454029-682003330</SID><SYSTEM><Manufacturer>75V8p</Manufacturer><Model>775V88+</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20050704000000.000000+000</Date></BIOS><HWID>7735376F0184225D</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.554.0"/><File Name="WgaLogon.dll" Version="1.5.554.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>22EBFAEB5A7643C</Val><Hash>uANOVBA24juquYhbTucDizqm5gc=</Hash><Pid>70145-542-2135845-57978</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1322E:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    • Edited by alpha1379 Monday, March 19, 2012 7:14 AM
    Monday, March 19, 2012 7:13 AM
  • "alpha1379" wrote in message news:a43cb8ee-7011-48e0-84d3-c2ad70b89746...
    I believe this is my own thread, isn't it?
    I downloaded MGA diagnostic tool on the link you provided and here-below are my results pasted with ctrl+V function.
    About the COA, it says Windows xp home edition OEM software, then the 25 digits product key and then X11-45393 and two ISBN bars to the left and the the right with 14 and with 8 digits accordingly.
    Proof of license certificate of authenticity, Label not to be sold separately, www.microsoft.com/genuine/systembuilder and ©Microsoft 2004, microsoft corporation, that's all on my COA, hope I mentionned the necessary info and omitted my product key as you say.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FMR4J-C4DD8-QYK28
    Windows Product Key Hash: ta+WwDY26jdvZ3psotvQp4MocUQ=
    Windows Product ID: 76477-OEM-2166427-42359
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {E101B60F-1C2B-4A85-A73E-0B76485F2B5C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.5.554.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.554.0


    OGA Data-->
    Office Status: 102
    Microsoft Office Professional Edition 2003 - 100 Genuine


    Other data-->
    SYSTEM><Manufacturer>75V8p</Manufacturer><Model>775V88+</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20050704000000.000000+000</Date></BIOS

     
     
     
    Yes, this is your thread :) - I use that phrase to discourage others from posting their reports in other people's threads.
     
    Please attempt validation at www.microsoft.com/genuine/validate  - what happens?
    If it hangs, or fails, please see what the Diagnostics have to say, at www.microsoft.com/genuine/diag
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, March 19, 2012 7:29 AM
    Moderator
  • I saved the file named legitcheck.hta, but when seen in the browser it gives publisher microsoft, while if saved on desktop it gives "unknown publisher", (does not have a valid digital signature).
    Still I tried to run it, it needs admin rights and does not have a "run as" option, so I must save it in shared docs and run it from admin account, and I hesitate.
    Monday, March 19, 2012 12:41 PM
  • "alpha1379" wrote in message news:73ebe02e-9fbc-48c3-b664-c966d8ae7261...
    I saved the file named legitcheck.hta, but when seen in the browser it gives publisher microsoft, while if saved on desktop it gives "unknown publisher", (does not have a valid digital signature).
    Still I tried to run it, it needs admin rights and does not have a "run as" option, so I must save it in shared docs and run it from admin account, and I hesitate.
     
     
    Did you install the ActiveX control that the site sends?
    You should use  IE for validation - I see that your default browser is Opera
    Try again with IE.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, March 19, 2012 2:37 PM
    Moderator
  • OK, I tried with IE8 with admin accounts and I think I passed validation.
    I got this page:
    http://www.microsoft.com/genuine/validate/ValidationResult.aspx?displaylang=el&cCode=GRC&PageName=validate

    It says "welcome to windows world" and then, "because your windows are genuine, you can enjoy the safety, credibility and protection they offer" (I translate from local language) and then it gives a free subscription to microsoft security essentials.

    WGA does not show in my add/remove programs list of updates neither in my history of updates in windows update but it's the first time I managed to get a result when pressing express link there, because previously it used to ask to download WGA and I could not.

    I'll keep the link you provided me with if in the future I'll have same problems.

    Tks
    Tuesday, March 20, 2012 9:55 AM
  • Please post a new MGADiag report - it sounds as if things should have worked out.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, March 20, 2012 6:29 PM
    Moderator