Der MS,
I have read several postings about this problem.
I have run the diagnostics and the results are below.
I have unloaded and loaded various DLLs and run the WGA. I have validagted my copy at the WGA validation site.
Still I can not load any updates.
I had reloaded XP due to a different problem and now I can not get any updates.
Windows ran flawlessly until a a few days age I then problems happened. I am protected by Mcafee virus and firewall.
I have unloaded those in an attempt to solve this problem.'Nothing yet has worked.
I have used both express and custom updatesm, neither wor
I have done everything recommended by Stephen MS in another thread.
My COA is Windows XP Home Edition English NA
My copy is a retail package with servcie pack 2.
Please help.
Tony
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-YC993-KMPGW-TGX8J
Windows Product Key Hash: AfF012no+xpgPoht7Hc66WkMnmY=
Windows Product ID: 76477-006-9053236-21509
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {82EE2AE1-37F8-4B1E-A853-2807F91E4652}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.59.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{82EE2AE1-37F8-4B1E-A853-2807F91E4652}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TGX8J</PKey><PID>76477-006-9053236-21509</PID><PIDType>5</PIDType><SID>S-1-5-21-568730901-1698683601-3399203189</SID><SYSTEM><Manufacturer>SNC302EEH</Manufacturer><Model>VIA_K7</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc. </Manufacturer><Version>062710 </Version><SMBIOSVersion major="2" minor="3"/><Date>20011008000000.000000+000</Date></BIOS><HWID>F1013C8701842069</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Systemax</name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
