I cannot run on my firewall. Please help
I moved your post to the Firewall topic folder.
Is this a new installation? If so, perhaps you have other security software still installed and it needs to be removed.
If not, then try the Firewall repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2468376&SiteID=2
If that does not resolve it, please contact support:
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2