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windows 7 not genuine copy RRS feed

  • Question

  • Hi,
    I bought a brand NB Lenovo Ideapad Z575. I purchased it from the original win7 home premium, OA label is underneath. NB I have less than year, so far without the hassle.

    a few days of me that jumps out the window, in this computer is not running genuine copy of windows. "

    I know that there is origo win because there since I bought the NB.
    I tried to re-enter the product key and activate the system - it shows that everything was successful and the system is activated but the window still jumps me there.

    NB is from the Czech Republic

    Does anyone know what to do? thanks for the info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FPRP4-78GXG-B3JMW
    Windows Product Key Hash: D9kwZq+nr7B/6GxZ1m3ICWalnIA=
    Windows Product ID: 00359-OEM-9822205-55753
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {284F2A65-2DB1-4941-A6A1-ACDDE17005ED}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{284F2A65-2DB1-4941-A6A1-ACDDE17005ED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B3JMW</PKey><PID>00359-OEM-9822205-55753</PID><PIDType>8</PIDType><SID>S-1-5-21-1157470669-2630114878-3901350714</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Sabine</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>54CN18WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110720000000.000000+000</Date></BIOS><HWID>C2D43707018400FC</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Verze služby SLS (Software Licensing Service): 6.1.7601.17514
    Název: Windows(R) 7, HomePremium edition
    Popis: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    ID aktivace: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    ID aplikace: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozšířené PID: 00359-00196-222-055753-02-1029-7601.0000-0842013
    ID instalace: 009761676625670550516594786162549093094366117404006812
    Adresa URL certifikátu procesoru:   http://go.microsoft.com/fwlink/?LinkID=88338
    Adresa URL certifikátu počítače:     http://go.microsoft.com/fwlink/?LinkID=88339
    Adresa URL licence k použití:             http://go.microsoft.com/fwlink/?LinkID=88341
    Adresa URL certifikátu kódu Product Key: http://go.microsoft.com/fwlink/?LinkID=88340
    Část kódu Product Key: B3JMW
    Stav licence: Licencováno
    Zbývající počet obnovení aktivačního období Windows: 3
    Důvěryhodný čas: 28.3.2013 16:50:13
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 3:28:2013 16:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQACAAAAAgABAAEA6GH+XShHU29UZBY6VM5a143vYj34Rw4MbvqM0Q==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO CB-01   
      FACP LENOVO CB-01   
      HPET LENOVO CB-01   
      MCFG LENOVO CB-01   
      SLIC LENOVO CB-01   
      UEFI LENOVO CB-01   
      UEFI LENOVO CB-01   
      SSDT AMD   POWERNOW
      SSDT AMD   POWERNOW
      UEFI LENOVO CB-01 

    Friday, April 5, 2013 3:58 PM

Answers

  • The graphics drivers are irrelevant to the storage drivers - you can have an AMD graphics unit on an Intel board.

    Having said that, it looks like your Lenovo Sabine has an all-AMD board, in which case the normal fix would be,,,,

    Please run the following commands in an Elevated Command Prompt

     

    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC

     

    once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
    Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 6, 2013 10:19 AM
    Moderator

All replies

  • The common cause for these mismatches is a faulty Intel Rapid Storage Tech driver

    Download and install the latest version from....

     http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

    you want this one:  iata_enu.exe

    reboot then run another MGADiag report and post the results.

    Friday, April 5, 2013 5:29 PM
    Answerer
  • but I have a dual core AMD Radeon graphics.
    I tried to look at some AMD drivers
      I do not know what downloaded.
    Friday, April 5, 2013 6:06 PM
  • use the driver I pointed you to. it fixes 90% of these issues.
    Friday, April 5, 2013 10:31 PM
    Answerer
  • The graphics drivers are irrelevant to the storage drivers - you can have an AMD graphics unit on an Intel board.

    Having said that, it looks like your Lenovo Sabine has an all-AMD board, in which case the normal fix would be,,,,

    Please run the following commands in an Elevated Command Prompt

     

    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC

     

    once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
    Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 6, 2013 10:19 AM
    Moderator
  • I entered it and here's the MGADiag


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FPRP4-78GXG-B3JMW
    Windows Product Key Hash: D9kwZq+nr7B/6GxZ1m3ICWalnIA=
    Windows Product ID: 00359-OEM-9822205-55753
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {284F2A65-2DB1-4941-A6A1-ACDDE17005ED}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{284F2A65-2DB1-4941-A6A1-ACDDE17005ED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B3JMW</PKey><PID>00359-OEM-9822205-55753</PID><PIDType>8</PIDType><SID>S-1-5-21-1157470669-2630114878-3901350714</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Sabine</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>54CN18WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110720000000.000000+000</Date></BIOS><HWID>C2D43707018400FC</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Verze služby SLS (Software Licensing Service): 6.1.7601.17514

    Název: Windows(R) 7, HomePremium edition
    Popis: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    ID aktivace: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    ID aplikace: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozšířené PID: 00359-00196-222-055753-02-1029-7601.0000-0952013
    ID instalace: 009761676625670550516594786162549093094366117404006812
    Adresa URL certifikátu procesoru:   http://go.microsoft.com/fwlink/?LinkID=88338
    Adresa URL certifikátu počítače:     http://go.microsoft.com/fwlink/?LinkID=88339
    Adresa URL licence k použití:             http://go.microsoft.com/fwlink/?LinkID=88341
    Adresa URL certifikátu kódu Product Key: http://go.microsoft.com/fwlink/?LinkID=88340
    Část kódu Product Key: B3JMW
    Stav licence: Licencováno
    Zbývající počet obnovení aktivačního období Windows: 3
    Důvěryhodný čas: 6.4.2013 14:47:48

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:4:2013 20:02
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQACAAAAAgABAAEA6GH+XShHU29UZBY6VM5a143vYj34Rw4MbvqM0Q==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO CB-01   
      FACP LENOVO CB-01   
      HPET LENOVO CB-01   
      MCFG LENOVO CB-01   
      SLIC LENOVO CB-01   
      UEFI LENOVO CB-01   
      UEFI LENOVO CB-01   
      SSDT AMD   POWERNOW
      SSDT AMD   POWERNOW
      UEFI LENOVO CB-01   

    Saturday, April 6, 2013 12:57 PM
  • Oh and if that was enough, thanks very much
    Saturday, April 6, 2013 1:03 PM
  • Great-- it looks fixed too me.

    (which fix did the trick?)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 6, 2013 3:17 PM
    Moderator
  • Advice from Noel D Paton so thanks

    I searched for this problem on our forums Czech and nobody has been able to cope.
    thank you so much for the advice.
    Saturday, April 6, 2013 3:53 PM