I was trying to install Update Rollup 2 for our CRM 4.0 Swedish installation. If fails shortly after starting the installation with the error message "Åtgärden Microsoft.Crm.UpdateWrapper.MspInstallAction misslyckades" which equals "Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed". I tried the Update rollup 1 with the exact same result:
Log file:
11:32:21| Info| === Managed setup logging started: 2009-02-03 11:32:21 ===
11:32:21|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:32:21|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Initialize
11:32:21|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Initialize
11:32:21|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
11:32:21|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Run
11:32:21|Warning| The specified /config file config.xml won't be used
11:32:21|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Run
11:32:21|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Run
11:32:21|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.VerifyRequiredKBsAreInstalled
11:32:21|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.VerifyRequiredKBsAreInstalled
11:32:21| Info| Window Left: 200
11:32:21| Info| Window Top: 200
11:32:26| Info| InstallInfo.AdminTargetFolder:
11:32:26| Info| InstallInfo.AllowRun: True
11:32:26| Info| InstallInfo.CleanupRequired: False
11:32:26| Info| InstallInfo.ConfigFile: config.xml
11:32:26| Info| InstallInfo.CreateDatabase: True
11:32:26| Info| InstallInfo.CurrentFolder: c:\2baaf3926cf51311731c43a3
11:32:26| Info| InstallInfo.InstallAlways: False
11:32:26| Info| InstallInfo.InstallingPackage: c:\2baaf3926cf51311731c43a3\Server_i386.msp
11:32:26| Info| InstallInfo.InstallType: Install
11:32:26| Info| InstallInfo.LocalPackage:
11:32:26| Info| InstallInfo.LogFile: C:\Users\administrator.HQ\AppData\Roaming\Microsoft\MSCRM\Logs\KB959419.log
11:32:26| Info| InstallInfo.PackageName: Server_i386.msp
11:32:26| Info| InstallInfo.RebootRequired: False
11:32:26| Info| InstallInfo.SharedInstall: False
11:32:26| Info| InstallInfo.SourceFolder: c:\2baaf3926cf51311731c43a3
11:32:26| Info| InstallInfo.SuppressReboot: False
11:32:26| Info| InstallInfo.TargetFolder: C:\Windows\$CrmUninstallKB959419_Server$
11:32:26| Info| InstallInfo.UIMode: Full
11:32:26| Info| InstallInfo.UserCancel: False
11:32:26| Info| IpcInfo.NoLock: True
11:32:26| Info| ProductInfo.ExistingLanguage: 1053
11:32:26| Info| ProductInfo.ExistingProductCode: 8795a8f1-61f1-419c-b3e6-86012f4c3009
11:32:26| Info| ProductInfo.ExistingVersion: 4.0.7333.145
11:32:26| Info| ProductInfo.InstallState: Local
11:32:26| Info| UpdateInstallInfo.Auto: False
11:32:26| Info| UpdateInstallInfo.Component: Server
11:32:26| Info| UpdateInstallInfo.ComponentInfo: Microsoft.Crm.UpdateWrapper.ServerInfo
11:32:26| Info| UpdateInstallInfo.DbHotfix: True
11:32:26| Info| UpdateInstallInfo.KBNumber: KB959419
11:32:26| Info| UpdateInstallInfo.PatchID: {23E475E1-42F6-4862-BF71-4FA75DC3B968}
11:32:26| Info| UpdateInstallInfo.PublishReports: All
11:32:26| Info| UpdateInstallInfo.ReleaseType: Update Rollup 2
11:32:26| Info| UpdateInstallInfo.Revision: 1312
11:32:26|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Install| System.Collections.Hashtable
11:32:26|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install
11:33:59| Info| This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
E:\Server\i386\Server.msi
11:33:59| Info| InstallerException: 1635
11:33:59| Error| System.Exception: Åtgärden Microsoft.Crm.UpdateWrapper.MspInstallAction misslyckades. ---> Microsoft.WindowsInstaller.InstallerException: This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String installPackage, InstallType installType, String commandLine)
at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String commandLine)
at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
11:35:23| Info| InputResult: Cancel
11:35:32| Info| InstallerException: Åtgärden Microsoft.Crm.UpdateWrapper.MspInstallAction misslyckades.
11:35:33| Error| Configuration exception.System.Exception: Åtgärden Microsoft.Crm.UpdateWrapper.MspInstallAction misslyckades. ---> Microsoft.WindowsInstaller.InstallerException: This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String installPackage, InstallType installType, String commandLine)
at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String commandLine)
at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Install(IDictionary data)
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Run()
11:35:33|Verbose| Update Rollup 2 (KB959419) slutfördes inte.
11:35:33| Info| Uppdateringen av Microsoft Dynamics CRM Server kunde inte slutföras på grund av följande problem:
Åtgärden Microsoft.Crm.UpdateWrapper.MspInstallAction misslyckades.
This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
