Called Lenovo and they indicated tht this is a microsoft problem.
Ran Genuine Diagnostic:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 55041-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E4D1A26A-5DC0-420F-B4EA-333D3534481A}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E4D1A26A-5DC0-420F-B4EA-333D3534481A}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-220068475-4074280623-1385195338</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>8910B4U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5CKT69AUS</Version><SMBIOSVersion
major="2" minor="5"/><Date>20110110000000.000000+000</Date></BIOS><HWID>10C33007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard
Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-5C
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0462011
Installation ID: 004945825591433123961136900243465000414302589083153985
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 7/19/2013 10:36:44 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 7:15:2013 14:37
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEA6GH6N75BFAPI69TbJmIAvugQTPWiMEYwRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TC-5C
FACP LENOVO TC-5C
HPET LENOVO TC-5C
BOOT LENOVO TC-5C
MCFG LENOVO TC-5C
TCPA LENOVO TC-5C
_MAR LENOVO TC-5C
SLIC LENOVO TC-5C
ASF! LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
SSDT LENOVO TC-5C
Please send any response to bill.lavallie@gmail.com
Bill Lavallie
