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I've had Windows 7 Ultimate for 9 months w/out problems, but now it's suddenly not genuine RRS feed

  • Question

  •    I had someone repair my laptop in 9/2011, and I had them install Windows 7 Ultimate. The guy purchased a key online & gave it to me, and I registered the installation and it's been fine since. I've always gotten all updates, including critical updates, & I've always been able to use all the features Windows 7 Ultimate has to offer. My antivirus is Microsoft Security Essentials & I've used for a couple years now, even before I got 7 and it's always worked fine as well.

      Yesterday when I woke up, there was a warning bubble saying that I may be a victim of counterfeiting. When I moved my mouse to click the bubble it disappeared. It kept happening, so I went online & ran a validation check. Up until I ran the validation, the Security Essentials icon in the task bar was green and not giving any errors. After the validation check, I was sent to a page where I could buy a copy of Windows 7. Security Essentials also started giving me an error saying that Windows did not pass genuine validation. 

    I ran the Genuine Advantage Diagnostic Tool & here are the results.

    Windows

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-QRXFP-CDFB3-FTT9G
    Windows Product Key Hash: zndMai2N3DeVbEjcldRHbLdCIw4=
    Windows Product ID: 00426-067-9828195-86472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {68C2025D-58C3-4450-AB5A-45AC963F8A27}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{68C2025D-58C3-4450-AB5A-45AC963F8A27}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FTT9G</PKey><PID>00426-067-9828195-86472</PID><PIDType>5</PIDType><SID>S-1-5-21-135505948-2973714226-2517970610</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv5 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.21</Version><SMBIOSVersion major="2" minor="4"/><Date>20090820000000.000000+000</Date></BIOS><HWID>3C8D3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-982819-00-1033-7601.0000-2782011
    Installation ID: 014630462912243995123461258780789646446063478501507764
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FTT9G
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 6/4/2012 3:21:41 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:3:2012 17:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAAACAAAABAABAAEAeqikh1Aeen/ixUCOpCNE2HwVQfYKxbi53PkqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm

    Monday, June 4, 2012 9:29 PM

Answers

  • Windows Product ID: 00426-067-9828195-86472

    The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer or revert to the windows your computer came with.

     The guy purchased a key online

    He purchased from a bogus seller.

    Product keys are never sold separately by Microsoft. If you see a listing on an auction site, online classified ad, or other online page advertising product keys for sale, it’s a good indication that the keys are likely stolen or counterfeit. If you were to purchase and use a stolen or counterfeit product key to activate Windows installed on your PC, the key may not work for activation, may already be in use on another PC, or it might be blocked from use later by Microsoft when the key is reported stolen.

    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 9:37 PM
    Answerer
  • For MSDN Keys:-

     

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.

    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.

    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    (plagiarizing  again from Noel)

    You can report it here:

    https://www.microsoft.com/en-us/howtotell/cfr/report.aspx

    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 10:44 PM
    Answerer
  • you probably won't find any real good deals on legitimate stuff. the most I have seen in my area is 20% off for one day. you might have a look at newegg or amazon (stay away from amazon marketplace. too many bogus sellers) make sure you purchase from well known legitimate retailers. it may make economical sense to purchase a new laptop.
    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 11:35 PM
    Answerer

All replies

  • Windows Product ID: 00426-067-9828195-86472

    The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    And this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer or revert to the windows your computer came with.

     The guy purchased a key online

    He purchased from a bogus seller.

    Product keys are never sold separately by Microsoft. If you see a listing on an auction site, online classified ad, or other online page advertising product keys for sale, it’s a good indication that the keys are likely stolen or counterfeit. If you were to purchase and use a stolen or counterfeit product key to activate Windows installed on your PC, the key may not work for activation, may already be in use on another PC, or it might be blocked from use later by Microsoft when the key is reported stolen.

    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 9:37 PM
    Answerer
  • Fan-f@#&-tastic.

    I've tried contacting the guy who fixed my laptop but the phone # I have doesn't work anymore & I can't remember how to get to his house. He lives (lived) about 30 miles away in Boise ID, down some side street in an apartment complex.

    My laptop came with Vista Home Premium installed, and it was TERRIBLE. I was so happy to get 7. I paid an extra $50 for it, on top of what he charged me to replace the fan.

    Why would it take 9 months for this to happen? Why would I pass so many validations? I've downloaded stuff from Microsoft.com that required I pass validation each time, and I always have. It doesn't seem realistic that it would take 9 f'n months for my copy to be discovered as counterfeit. 

    This is really unfair. There's no way I can afford to buy another copy of 7 at this time, or any time soon.

    Needless to say I feel really stupid and frustrated w/the guy who did this as well as w/Microsoft. If I had a counterfeit copy it should have been caught during activation, or soon after. I mean, c'mon. I've had this for nearly a year. I would think that Microsoft would be more efficient w/this sort of thing.

    Well, thanks at least for the fast response.

    Monday, June 4, 2012 10:28 PM
  • For MSDN Keys:-

     

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.

    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.

    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    (plagiarizing  again from Noel)

    You can report it here:

    https://www.microsoft.com/en-us/howtotell/cfr/report.aspx

    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 10:44 PM
    Answerer
  • Well I reported it,  I provided all my contact info so maybe they'll help me out w/a valid copy. Do you know how likely it is that they will, especially considering that I don't really have any contact info for the guy I bought this from? All I have is a non-working phone # and the original craigslist ad that connected me to him. I provided both, but...

    Normally I wouldn't have believed him, but he said he got access to discounted product keys because he built computers and his apartment attested to that fact. He also worked for a computer repair place (but again, I don't remember where he said he worked, I don't even remember his name, this was 9 months ago). He seemed to know what he was doing & he seemed honest enough... That's what I get for giving people the benefit of the doubt, huh?

    Ugh... I really don't want to have to revert to Vista. My laptop is about 3 1/2 - 4 years old and Vista ran horribly on it. For its age, my laptop is still pretty powerful (HP Pavilion Dv5t 1000cto, Intel Core Duo 2 CPU, nVidia GeForce 9200M GS video card, 4GB RAM), and with 7 it runs really well.

    I'm happy w/the capabilities & performance of my laptop w/7. W/Vista, I was contemplating just buying a new laptop because when I got had this laptop fixed, I had the $ to do so. Now, however, I don't. But since 7 starts @ over $100 & my laptop is so damned old, I might as well plan on buying a whole new system.

    Do you know of any (LEGAL & LEGITIMATE) discounts or deals?

    New Question: Could any of this possibly be related to catching my 11 year old screwing around w/the Services log-on as accounts on Saturday night?


    • Edited by grey aria Monday, June 4, 2012 11:29 PM new info
    Monday, June 4, 2012 11:23 PM
  • you probably won't find any real good deals on legitimate stuff. the most I have seen in my area is 20% off for one day. you might have a look at newegg or amazon (stay away from amazon marketplace. too many bogus sellers) make sure you purchase from well known legitimate retailers. it may make economical sense to purchase a new laptop.
    • Marked as answer by grey aria Monday, June 4, 2012 11:47 PM
    Monday, June 4, 2012 11:35 PM
    Answerer
  • Figures.

    I'm so frustrated by this. The timing just sucks. A lot.

    Well, thanks again for your quick replies.

    Monday, June 4, 2012 11:42 PM
  • you're welcome. sorry for your misfortune.
    Monday, June 4, 2012 11:59 PM
    Answerer