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  • Question

  • My office appears not to be legal, but it is!!
    What can I do??
    • Moved by Carey FrischMVP Sunday, September 6, 2009 1:49 PM Moved to relevant category (From:Feedback and Comments)
    Sunday, September 6, 2009 1:35 PM

Answers

  • Hello tonlymrp,

    Please refer to this snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office SharePoint Designer 2007 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Right now your computer has a Volume Licensing installation of Office 2007 Enterprise installed, but this installation was done with a now-blocked Volume Licensing Key (VLK).  Microsoft blocks VLKs when the key has been lost, stolen, compromised, or when the associated Volume Licensing Agreement is no longer in effect, or if otherwise misappropriated for software piracy reasons.

    I noticed that the other Office System 2007 programs installed on the computer (SharePoint Designer 2007, Project Professional 2007, and Visio Professional 2007) are all Volume Licensing editions of these programs.  Having this many Office volume licensing programs installed would lead me to believe that you may be using these programs because of your association with a larger business, educational, or governmental organization.  If so, please contact the tech support people within the organization to have them help you with correcting the Blocked VLK situation.

    If your use of these programs is not associated with a larger business, educational, or governmental organization, and you purchased these programs thinking that they were retail licenses for these programs to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting.

    Please let us know your means of acquisition and usage scenario so we can point you in the right direction.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 8, 2009 8:03 PM
    Sunday, September 6, 2009 6:40 PM

All replies

  • To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!


    Carey Frisch
    Sunday, September 6, 2009 1:50 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV
    Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=
    Windows Product ID: 89578-OEM-7332157-00043
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {0E65EB8F-4A76-4CD9-85E9-463E2830C3F4}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office SharePoint Designer 2007 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0E65EB8F-4A76-4CD9-85E9-463E2830C3F4}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPFFV</PKey><PID>89578-OEM-7332157-00043</PID><PIDType>2</PIDType><SID>S-1-5-21-1041631263-3134072009-28535906</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>M70TL              </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>205    </Version><SMBIOSVersion major="2" minor="5"/><Date>20081007000000.000000+000</Date></BIOS><HWID>F5333507018400F6</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89394-707-0356806-63272</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A36BCDDE3E4E58E</Val><Hash>1kJ2nt3swtsGCfowqLcbNyaEzTc=</Hash><Pid>89388-711-7276625-65966</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89403-707-0356806-63773</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89405-707-0356806-63377</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="17" Version="12" Result="100"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="103"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versie van Software Licensing-service: 6.0.6001.18000
    Naam: Windows(TM) Vista, HomePremium edition
    Beschrijving: Windows Operating System - Vista, OEM_SLP channel
    Activerings-id: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 89578-00146-321-500043-02-1033-6001.0000-0762009
    Installatie-id102361648905350572500742311925872886670871160455156831
    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=43473
    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=43474
    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=43476
    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=43475
    Gedeeltelijke productcode: RPFFV
    Licentiestatus: licentie

    HWID Data-->
    HWID Hash Current: QAAAAAEABQABAAIAAwACAAAAAwABAAEAeqhORH4JFp+EixZCrDYQM7YTuoFoXq7Y8vTgjxrshNoVJyqDrFZ+KA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   100708  APIC0826
      FACP   100708  FACP0826
      DBGP   100708  DBGP0826
      HPET   100708  OEMHPET
      BOOT   100708  BOOT0826
      MCFG   100708  OEMMCFG
      SLIC   _ASUS_  Notebook
      ECDT   100708  OEMECDT
      OEMB   100708  OEMB0826
      SSDT   AMI     POWERNOW

     

    Sunday, September 6, 2009 6:20 PM
  • Hello tonlymrp,

    Please refer to this snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office SharePoint Designer 2007 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Right now your computer has a Volume Licensing installation of Office 2007 Enterprise installed, but this installation was done with a now-blocked Volume Licensing Key (VLK).  Microsoft blocks VLKs when the key has been lost, stolen, compromised, or when the associated Volume Licensing Agreement is no longer in effect, or if otherwise misappropriated for software piracy reasons.

    I noticed that the other Office System 2007 programs installed on the computer (SharePoint Designer 2007, Project Professional 2007, and Visio Professional 2007) are all Volume Licensing editions of these programs.  Having this many Office volume licensing programs installed would lead me to believe that you may be using these programs because of your association with a larger business, educational, or governmental organization.  If so, please contact the tech support people within the organization to have them help you with correcting the Blocked VLK situation.

    If your use of these programs is not associated with a larger business, educational, or governmental organization, and you purchased these programs thinking that they were retail licenses for these programs to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting.

    Please let us know your means of acquisition and usage scenario so we can point you in the right direction.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 8, 2009 8:03 PM
    Sunday, September 6, 2009 6:40 PM
  • I bought this programm a few years ago, for private purchases,...
    Payed enough money, to get it,... and now it would be ilegal??

    What can I do to continue MS office as  I should might?

    Philip
    Sunday, September 6, 2009 7:40 PM
  • Monday, September 7, 2009 3:12 PM
  • Dan,
    Like none of them.
    I do'nt have the package anymore, but the cd shows MS office enterprice, and is colord white,.....
    Monday, September 7, 2009 6:00 PM
  • Hello tonlymrp,

    Unforunately, it would seem that the seller sold you volume licensing media and a pirated product key for Office 2007 Enterprise.  As an individual consumer, you should have been sold full or upgrade retail licenses and media contained in  retail packaging for all four of the Office family products installed on your computer.

    Your copies of Visio, Project, and Share Point Designer are also Volume Licenses.  At the moment these VLKs have not yet been blocked by Microsoft, but that could change any day.

    Sorry for the bad news...these are expensive titles!

    Please contact the seller of the software and demand the Genuine software you paid for, or a full refund.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 8, 2009 3:38 PM
  • Hello tonlymrp,

      To clarify a little more, Dan said  "At the moment these VLKs have not yet been blocked by Microsoft, but that could change any day." 

      Microsoft Blocks VLK keys at the request of the owner of the key.  Usually when they find it's been leaked.  (Microsoft will sometimes ask the owner of a VLK if we can block it if we see that it's heavily leaked on th internet). Most likely, those VLKs that are not blocked either have not been reported (or seen) as leaked or they have been GeoBlocked (unblocked in a specific geographical area that the key's owner is located in, but block everywhere else) and the key's owner happens to be located in your geographical area.

      Either way, the blocking of VLK keys is not done arbitrarily.

    Thank you,
    Darin MS
     
     
    Tuesday, September 8, 2009 8:03 PM