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windows live one care reactivation RRS feed

  • Question

  • i was having a problem with my windows live one care it was not responding. i went into help it told me to uninstall and then reinstall windows live one care. now it will not accept my product code and it is good untill may of 2010. what do i do because it is causing a problem with my computor?
    Thursday, August 13, 2009 1:28 PM

Answers

  • Don't re-enter the product key. Your subscription is linked to the Live ID and password used to set up your One Care subscription. To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to set up your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Thursday, August 13, 2009 2:23 PM
    Moderator