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Cannot activate Windows 7 RRS feed

  • Question

  • I just bought Windows 7 Home Premium. When I tried to activate it online, it says that the product key I entered can be used only in certain countries or regions. I live in Indonesia, and on the package of my Win7 it is stated that the activation must occur in Southeast Asia, which should be correct. Any help will be appreciated. Thx in advance.

    The Diag Tool says:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-7PWTX-BPH37-VH2Q7
    Windows Product Key Hash: CbzHQwX5Q2W+IQn+VEhVwRwdxiM=
    Windows Product ID: 00359-312-1001741-85251
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2ED64F99-3979-4815-AFC5-BDA85BADF7EF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Opera\opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2ED64F99-3979-4815-AFC5-BDA85BADF7EF}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VH2Q7</PKey><PID>00359-312-1001741-85251</PID><PIDType>5</PIDType><SID>S-1-5-21-2217674292-2138168503-3784428185</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7576</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.0</Version><SMBIOSVersion major="2" minor="5"/><Date>20091217000000.000000+000</Date></BIOS><HWID>90B93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>410DF1581EC876E</Val><Hash>FWWpE97wYkh5hm8aDoLVtINOUMM=</Hash><Pid>81602-951-3382354-68786</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-312-100174-00-1033-7600.0000-0912010
    Installation ID: 018496133302669320444360239222189042703120684166447961
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VH2Q7
    License Status: Initial grace period
    Time remaining: 42900 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 4/2/2010 4:28:33 PM

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAMAAwABAAEAAQABAAAAAQABAAEA6GEWms1QyXNQInTDLhMQM6ruVhiN71JU6mgorA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7576MS  A7576100
      FACP   7576MS  A7576100
      HPET   7576MS  OEMHPET
      MCFG   7576MS  OEMMCFG
      OEMB   7576MS  A7576100
      SSDT   A M I   POWERNOW

     

     

     

    Friday, April 2, 2010 1:33 AM

Answers

  • Type "SLUI 4 " without the qoutes in to the search bar and hit enter , pick your country or region, call the phone number provided but don't press any keys for the menu, wait for a person to answer. Finish the activation over the phone, let us know if it worked.

     

    Thanks

    Carl


    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Proposed as answer by Darin Smith MS Friday, April 2, 2010 7:48 PM
    • Marked as answer by BPandjojo Saturday, April 3, 2010 8:11 AM
    • Marked as answer by BPandjojo Saturday, April 3, 2010 8:11 AM
    Friday, April 2, 2010 12:22 PM

All replies

  • Type "SLUI 4 " without the qoutes in to the search bar and hit enter , pick your country or region, call the phone number provided but don't press any keys for the menu, wait for a person to answer. Finish the activation over the phone, let us know if it worked.

     

    Thanks

    Carl


    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Proposed as answer by Darin Smith MS Friday, April 2, 2010 7:48 PM
    • Marked as answer by BPandjojo Saturday, April 3, 2010 8:11 AM
    • Marked as answer by BPandjojo Saturday, April 3, 2010 8:11 AM
    Friday, April 2, 2010 12:22 PM

  • having the same problem

    i purchased the product in Jan 2010 and activated it and  passed the Genuine validation 

    on 4/2/2010 i went to MS site to get virtual PC to try out virtual server.... but got "This copy of Windows is not genuine"

    SO I called 866 530 6599 as the Message Box insisted 

    they told me that their partner whom they gave some product keys were selling the product key ...so they disable all the product key associated with it..........

    SO they are taking away my Product key while their partner are taking my money...  

    if this is as big as I think it is..

    then  a big Lawsuit coming
    Saturday, April 3, 2010 6:14 AM
  • Hi Carl_OH,

    thanks, finally it worked after I call the toll number.. I'm curious why I can't activate Windows the normal way via Internet..

    Saturday, April 3, 2010 8:11 AM
  • @HaloOfDeath: That really sucks. To be frankly, I'm probably the only one in my city who buys the original Windows&Office for home usage. My colleagues and even the computer store owner where I bought them laughed at me because they are all using cracked/pirated softwares. I find it rather ironic, as an owner of genuine software, I couldn not even activate them via Internet ..
    Saturday, April 3, 2010 8:32 AM
  • My guess? Your copy is geographicly locked and for whatever reason the activation server is having problems seeing the region you were trying to activate from. If regular activation fails, try the phone method. I know it shouldn't be this way but atleast it is working for you now.
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    Saturday, April 3, 2010 12:32 PM
  • Hi everyone, I am from Azerbaijan

    nowadays one of my friends gave me Windows 7 x86. His laptop model is HP Probook 4510s, the same is mine. He installed 7 and it activated but it is not activated in my laptop. Then I clicked buy a new product key and then I done all things and it was written that you windows was succesfly genuined. Then I checked my computer properites it was not activated.

    What to do ? I have only 15 days.

    Monday, April 5, 2010 7:50 AM
  • Generate a report from the utility in my signature and paste it in a new thread

    Thanks

    Carl


    http://go.microsoft.com/fwlink/?linkid=52012
    Monday, April 5, 2010 1:16 PM