Answered by:
Windows Could Not Activate

Question
-
I had to reinstall my operating system. This is not the first time I've had to do this & not had a problem before. This time I've had error code -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-F84GF
Windows Product Key Hash: 40MaaDYo2yAWvOVbje/KB00qzlA=
Windows Product ID: 55041-088-8473497-86278
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6E5D86CC-02E7-4CFB-AC3C-42E1FFEDF726}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6E5D86CC-02E7-4CFB-AC3C-42E1FFEDF726}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-088-8473497-86278</PID><PIDType>6</PIDType><SID>S-1-5-21-4290292199-2577252516-2131174200</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="4"/><Date>20081016000000.000000+000</Date></BIOS><HWID>B2043007018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-088-847349-03-2057-7600.0000-0132014
Installation ID: 012282801046963623051533411540800665019395775571935251
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: F84GF
License Status: Initial grace period
Time remaining: 36420 minute(s) (25 day(s))
Remaining Windows rearm count: 4
Trusted time: 19/01/2014 12:43:11Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAAACAAAAAwABAAEA6GEmpnoQbMxGg8CybDwKJQYMPkMGpJT7niu6f8jvOqhNRCqFOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
OSFR DELL M08
SSDT PmRef CpuPmI got the disc as a student a few years ago. I believe it to be a genuine disc. Can you assist please? Many thanks.
Gary
Sunday, January 19, 2014 12:52 PM
Answers
-
Volume MAK licenses such as this do not have unlimited activations - every new install or re-activation uses a 'life' and eventually the Key runs out of activations and must be topped up by the Key's owner (at some cost).
It's possible that this has happened here - but try Telephone Activation and see if it works.
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Kamin of Ressik Monday, January 20, 2014 6:57 PM
- Marked as answer by Noel D PatonModerator Wednesday, January 29, 2014 12:15 PM
Sunday, January 19, 2014 4:24 PMModerator
All replies
-
Volume MAK licenses such as this do not have unlimited activations - every new install or re-activation uses a 'life' and eventually the Key runs out of activations and must be topped up by the Key's owner (at some cost).
It's possible that this has happened here - but try Telephone Activation and see if it works.
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Kamin of Ressik Monday, January 20, 2014 6:57 PM
- Marked as answer by Noel D PatonModerator Wednesday, January 29, 2014 12:15 PM
Sunday, January 19, 2014 4:24 PMModerator -
Hit the Windows + R hotkeys to open the Run box and run the following command:
slui.exe 3Enter your MAK in the "Product Key" field shown and click the "Activate" button.
Carey Frisch
Sunday, January 19, 2014 8:34 PMModerator -
Your instructions worked. I eventually got through to a person to whom I had to read out the very long number on my screen & then they read out a number to me, which I had to enter & then the software reactivated.
The line quality of the call was shocking, but it was sorted.
Many thanks for you help.
Gary
Monday, January 20, 2014 6:47 PM -
Thanks for your tip, but that didn't work. I used slui.exe 4 & got to speak to someone & that worked.
Gary
Monday, January 20, 2014 6:48 PM