Mail merge document saved on activity shows fields but no data RRS feed

  • Question

  • Hi
    When using mailmerge to create documents, the resulting document looks fine om screen, prints right but when we open the saved document on the Letter activity Notes tab, some of the data is missing. Instead of, say, a value, it shows <<name of field>>. When I press <alt>+<F9> to toggle between mergefields and the merged data, it displays the correct mergefields from the templete, but no data in some of the fields.

    Very peculiar, and not good because the company rely on these documents for documentation.

    Please help.
    Regards, Jens Nielsen www.gi.dk
    Tuesday, March 2, 2010 11:46 AM

All replies

  • Hi again
    It seems that the View selected in Word is causing the trouble. When the View is Normal, all is good, but if it's not, then the document looks funny.

    I would like to hear from you if you have any similar experiences.
    Regards, Jens Nielsen www.gi.dk
    Wednesday, March 3, 2010 2:51 PM