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I don't understand the WHS connect tshoot document I downloaded from MS? RRS feed

  • Question

  • On the Firewall part, steps 2, 3 and 4 are all the same?  They all say: 

    From a home computer, connect to http://<YourServerName>:55000/enrollid/id.xml

     

     I don't understand this?  I am getting the result for step 2 all the time:  <ID>1</ID>

    So I don't know what proper Steps 3 and 4 should be?

    My basic problem is that I am in the middle of restoring my Acer EasyStore H340 WHS and when I get to the Connector software install and the step that asks whether I want to wake my PC for scheduled backups - right after that I get "An unknown Network error has occurred".  I have downloaded the Connector troubleshooter and run it and downloaded the documentation to make sense of the results but the above is stumping me.  It seems I don't have any name resolution issues or problems with either my PC or router Firewall, but since I have not yet gotten to the step where I name my Server and set a password, I can't RDP into my WHS either to check the Server firewall status.

    Monday, March 22, 2010 1:23 AM

Answers

  • Step 2 has you connect to the URL http://<YourServerName>:55000/enrollid/id.xml, step 3 to https://<YourServerName>:56000/enroll/id.xml, and step 4 to http://<YourServerName>:55000/enrollid/id.aspx. They're all different.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by rhony2 Tuesday, March 23, 2010 7:43 PM
    Monday, March 22, 2010 2:16 AM
    Moderator

All replies

  • Step 2 has you connect to the URL http://<YourServerName>:55000/enrollid/id.xml, step 3 to https://<YourServerName>:56000/enroll/id.xml, and step 4 to http://<YourServerName>:55000/enrollid/id.aspx. They're all different.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by rhony2 Tuesday, March 23, 2010 7:43 PM
    Monday, March 22, 2010 2:16 AM
    Moderator
  • For you first connection you might want to connect your PC and server directly, perhaps you have a problem with your network - are you using DHCP for your client PC also?
    --
    Monday, March 22, 2010 4:22 PM
  • Yes.  I am using DHCP for both Server and Client, although I had originally setup the Server on a Static IP outside my DHCP range.  But on the restore, that was overriden so it is taking its ip address from the router.  I am using a DLINK DIR655 wireless as my router but since that has only 4 LAN ports and I have more than 4 wired devices (Server, 2 PCs, printer, PS3, Xbox 360) I have the PCs and Server on a gigabit switch which is then connected to the router.  This is the setup I had when I originally installed the Acer WHS last year and I had no problems installing the Connector software on PCs through the wired or wireless (even a PC that is wired to a wireless bridge).  However, I had a recent WHS freeze-up which required me to do a hard reboot.  After that reboot, I could no longer get the WHS console up (the shared directories were still reachable but I noticed that some of my files were corrupted).  So I am attempting a restore as opposed to a factory default settings reinitialization.  However the restore has failed three times at the exact same place no matter what setting changes I 've made on my router and pc firewalls.  I'm thinking there may be some sort of corruption on the Server in which case I'm not sure if even a facotry default settings reinitialization would work.

    Since the failure is always right after installing the Connector software of my local PC from software from the Server, I followed the troubleshooting advice and downloaded the troubleshooting software from MS.  I ran it a number of times and I get the same warnings - cannot reach internal web address (which I can), possible name resolution problems (I can ping the server name so that doesn't seem to be the problem), and a problem reaching the server backup (not sure what this is).  I did disable all local PC backups since they take a long time and I already have critical backups (which are very small) in external HD and USB drive form.

    So you are thinking I should just connect the PC directly to the Server?  That means no connection to the internet - would the install take place without an internet connection?  Thanks.

     

     

    Monday, March 22, 2010 7:55 PM
  • AH, Thanks very much.  I missed the s after the http in step 3 so no wonder it looked all the same.  Will try this this WE.
    Monday, March 22, 2010 7:59 PM