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how disable resolve case action button or menu item in dynamics crm 2015 RRS feed

  • Question

  • Hi,

    I'm trying by scripting to disable or enable resolve case action button in dynamics crm 2015.

    i 've seen this solution document.getElementById('_MIresolve') to access to the menu in dynamics crm 4.0, and by style to display or not. But i don't how to do the same for dynamics crm 2015.

    Thanks for your reply

    Regards

    Monday, February 8, 2016 2:42 PM

Answers

All replies

  • Hello,

    You should use supported approaches. Check this video - https://www.youtube.com/watch?v=OE1CVePTeTc


    Dynamics CRM MVP
    My blog

    Monday, February 8, 2016 3:28 PM
    Moderator
  • Thanks, i'll try this solution. I'll reply back if it's a good answer for my issue.

    Regards

    Tuesday, February 9, 2016 9:26 AM
  • Thanks, i'll try this solution. I'll reply back if it's a good answer for my issue.

    Regards

    I'm afraid that this is the only answer for your issue.

    Dynamics CRM MVP
    My blog

    Tuesday, February 9, 2016 9:49 AM
    Moderator
  • Thanks, i tried but it isn't ok. Because all times the ribbon workbench has many problems. i'm trying to re-install. But i agree that your approach seems good. I look for many resolutions. Your solution is more interessing and clear.

    Regards

    Thursday, February 11, 2016 1:28 PM