Hi, can you help me. I have just refurbished a relatively new dell xps 400 machine for a client with a substantial media usage, so I adding a terabyte of hard disk etc. and upgraded the OS to Vista Ultimate (OEM) from the existing XP MCE 2005. All, including activation, seemed to go well.
Then I realised that, even with the proper Vista drivers for the hardware, vista was failing to find the tv tuner devices. It does this for two separate Vista compatible tuners from different manufacturers. I did not know a system could crash so often!!
So, following XP tradition I have reinstalled the operating system (upgrade mode) to see if I could clear the problem and activated multiple times. I now realise this might be a Vista mistake, although I have had no trouble activating - since the web checks before downloading microsoft patches etc. now take absolute ages to validate. But my worry is that if I carry on reinstalling etc. until the system works the system could stop acitvating correctly.
I need to do a clean, format the hard disk, style reinstallation to see if this fixes the problems which I now suspect could be .net upgrade related. will I have problems activating. The hardware is basically the same -modulo tv cards coming and going.
I do not want to invalidate my clients licence - but I must fix the fault and get the TV tuners working again and can see it taking time.... and rebuilds.
Overall the cost of these things is very substantial to me - certainly much higher than the considerable cost of the software and hardware.
Thanks
terry
Diagnostic Report (1.7.0012.0):
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Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
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AutoDial: No
Registry: 0x0
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Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
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Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
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Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002
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Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
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Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
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