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Outlook 2010 with CRM 2011 Error RRS feed

  • Question

  • Hi

    I have installed the fresh copy of client on my machine and tried to configure my organization in the configuration but everytime I do that it throws an error message which is mentioned below.

    In the configuration window it checks my server, and also list all of the organisation but it doesn't add those as while adding the configuration in the middle of that it throws this error.

    ---------------------------
    Microsoft Dynamics CRM for Outlook
    ---------------------------
    Cannot configure the organization for Microsoft Dynamics CRM for Outlook. Try to configure the organization again. If the problem persists, contact your system administrator.
    ---------------------------
    OK  
    ---------------------------

     

    Can anyone please help me on this issue? I am using outlook 2010 on my system and have CRM version 2011. I have tried unistalling the client and reinstalling it but it doesn't solve the problem.

     

    Thanks in advance for your comments.

    Fayz


    Fkhoja
    Thursday, April 14, 2011 10:30 AM

Answers

  • Hi,

    If you run into unexpected difficulties using Dynamics CRM for Outlook, run the included diagnostics program. From the Windows Start menu, navigate to Microsoft Dynamics CRM 2011 Diagnostics. Select the appropriate options on each tab and click the Save button.

    Regards,

    TGB


    Microsoft Certified Business Management Solutions Specialist
    • Marked as answer by Fkhoja Wednesday, August 10, 2011 3:40 PM
    Monday, June 13, 2011 3:38 PM