locked
Win 7 home premium blocked after 1st online activation by only 1 month RRS feed

  • Question

  • I purchased original package of Windows 7 Home Premium on Dec 2009, but i used it after clean install on my home PC for 1 month. Later one day a message appeared which i saw only 1 time that the licence key of this region (middle east) has been blocked... then i should contact microsoft y telephone to activate this product! No apparent reason as all hardware were ok. So i added the attached log details.

    Here is report for my copy of Windows:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CRV8G-77TJ4-DPV6X
    Windows Product Key Hash: adu39j5B4cqVSD5K0dLyx7F5T4g=
    Windows Product ID: 00359-312-0402701-85625
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {935AA31A-30A8-42E9-B760-EC0EB82669B6}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{935AA31A-30A8-42E9-B760-EC0EB82669B6}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DPV6X</PKey><PID>00359-312-0402701-85625</PID><PIDType>5</PIDType><SID>S-1-5-21-481870711-1480918201-544539272</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P3.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20070320000000.000000+000</Date></BIOS><HWID>A3B93607018400FC</HWID><UserLCID>3801</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-312-040270-00-1033-7600.0000-0222010
    Installation ID: 004282489392614330418872488675688921634633278175533675
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DPV6X
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 23/01/2010 08:03:10 ص

    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAJJQmUZqb4sdy097Utk8s0zoD7Ds=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I   OEMAPIC
      FACP   A M I   OEMFACP
      OEMB   A_M_I   OEMBIOS

     

    Monday, October 11, 2010 7:10 PM

Answers

  • Hello ouser74,

     

      Would you go to http://microsoft.com/genuine and click the Validate Windows button. (tell us what the result is)

     

       Next go to http://go.microsoft.com/fwlink/?linkid=52012 and download the most recent version of the MGA Diagnostic Tool (the most recent version is 1.9.0027.0 ,  the version you are currently using is 1.9.0011.0 ).  Run the Diagnostic Tool and post the report in this thread.

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, October 14, 2010 9:56 PM
    • Marked as answer by Darin Smith MS Friday, October 15, 2010 5:48 PM
    Monday, October 11, 2010 9:25 PM

All replies

  • Hello ouser74,

     

      Would you go to http://microsoft.com/genuine and click the Validate Windows button. (tell us what the result is)

     

       Next go to http://go.microsoft.com/fwlink/?linkid=52012 and download the most recent version of the MGA Diagnostic Tool (the most recent version is 1.9.0027.0 ,  the version you are currently using is 1.9.0011.0 ).  Run the Diagnostic Tool and post the report in this thread.

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, October 14, 2010 9:56 PM
    • Marked as answer by Darin Smith MS Friday, October 15, 2010 5:48 PM
    Monday, October 11, 2010 9:25 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, October 15, 2010 5:49 PM