renewal ripoff? RRS feed

  • Question

  • After nearly a year I am now getting increasing persistent reminders about renewing my subscription.

    However, the annual charge quoted is £37.99 which is significantly more than the Live One Care product sells for 'new' in retail PC stores and on Amazon.

    Is there any particular added value offered for renewing online, rather than simply buying the package new from a store and reinstalling on expiry day?
    Tuesday, September 23, 2008 2:25 PM


  • You can certainly renew by using a retail product key. The online price from Microsoft is the MSRP. Retail stores can sell a product at any price they choose. If a manufacturer competed with its retail distributors, there would be no retail distributors.

    Tuesday, September 23, 2008 2:34 PM