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TV Partner Business Systems install RRS feed

  • Question

  • Has anyone installed the Partner Business Systems customization for MBS partners into CRM2011 (online in our case)? We have been having install errors, the documentation is scant, and the official email address (ms-pbs@microsoft.com) has not responded at all in 2 weeks. I have contacted CRMOnline support, regular partnersource support, and our service account manager - no one has any familiarity with PBS, if they've heard of it at all. We have been working with a support engineer that is apparently outsourced and in Asia - he's trying but has no experience with it and we only get a response every 2 days or so. At this point, we're looking for a checklist of some sort to compare to what seems to have gotten installed through trial and error - but cannot put our hands on one yet.

    Tuesday, August 16, 2011 9:39 PM